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I can't reset my security question.

I tried resetting my security questions by resetting my accounts' password and i looked under "Manage My Apple ID" and went under "Password and Security" but couldn't find the "Reset My Security Info" option.

iPhone 6, iOS 8.2

Posted on Apr 1, 2015 6:23 PM

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Question marked as Best reply

Posted on Apr 1, 2015 6:28 PM

-If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com. Clicking the link will send the reset to your rescue email address (NOTE: This is not the same address as your Apple ID email)



-If there is no link on the page, then you didn't establish a rescue email address. Contact AppleCare at 800.694.7466 (If you are in the US), and ask for account security. You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.



-If you are not in the US, click http://support.apple.com/kb/HT5699 - Apple ID: Contacting Apple for help with Apple ID account security



HTH

1 reply
Question marked as Best reply

Apr 1, 2015 6:28 PM in response to Aapro

-If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com. Clicking the link will send the reset to your rescue email address (NOTE: This is not the same address as your Apple ID email)



-If there is no link on the page, then you didn't establish a rescue email address. Contact AppleCare at 800.694.7466 (If you are in the US), and ask for account security. You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.



-If you are not in the US, click http://support.apple.com/kb/HT5699 - Apple ID: Contacting Apple for help with Apple ID account security



HTH

I can't reset my security question.

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