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I downloaded the most recent iTunes update and now all I get are songs with the cloud symbol, the rest of my library and all the additional information (genre, ratings etc.) are gone. What happened?
Dell Studio XPS 435T, Windows 7
Thanks for the help, it retrieved most of my library. Some files, it can't find anymore and others that were purchased from iTunes aren't showing up. They don't even show up under the purchased tag. Will they eventually come back? Is it best not to upgrade to newer versions, I don't want to risk losing more music.
Did you try this bit?
When the backup has been restored you can use File > Add folder to Library and choose the iTunes Media folder to add in any new media added since the backup was made, or use iTunes Folder Watch with its option to check for dead tracks on startup for a tool that can also remove deleted items, or fix some metadata when an item has been moved.
Upgrading shouldn't normally be a problem, but you ought to maintain an updatable backup of your library and other important data. See the user tip Backup your iTunes for Windows library with SyncToy for a suggested strategy.
tt2
All I get in my library is Cloud related music
