Deleting photos and gaining back storage space

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Level 1

8 points

Deleting photos and gaining back storage space

I have deleted 3000 photos on my phone but they are still showing up in my phone's storage. I have seen this same issue posted a multitude of times but no good answers how to fix it. It is causing me a bunch of issues with syncs, etc. Seems like Apple should have some sort of support message for the community but why do that when you can charge $29 a head. Is this the strategy?...Create a problem that generates a support need. I have handed over thousands of my hard earned $$$ to Apple over the last few years. I'm VERY dissapointed that Apple isn't addressing what appears to be a widespread issue. Any idea how solve this without resetting?

iPhone 5, iOS 8.2

Posted on Apr 1, 2015 8:08 PM

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Answer 1

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gail from maine

Level 9

52,575 points

Apr 1, 2015 8:24 PM in response to Bmilk

This appears to be a bug in the way that the iOS is aging off the Recently Deleted photos.

1. Go to your Recently Deleted Album and manually delete all photos

2. Go to Settings>General>Date & Time and change the date to 9/1/2014

3. Go back into the Photos App and click on the Recently Deleted album (even though it says "0")

4. You should see the Recently Deleted photos that were aged out of the album because they had been there for 30 days

5. Manually delete these photos

That should resolve the issue. Thanks to fellow poster txforever for the solution!

Cheers,

GB

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Answer 2

Bmilk Author

Level 1

8 points

Apr 1, 2015 8:16 PM in response to gail from maine

Thanks Gail. I appreciate the advice and will try However I don't want to delete the rest of my pictures. Seems INSANE that you can't do this without tricking the OS. Poor design!!!

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Answer 3

Apr 1, 2015 8:19 PM in response to Bmilk

This will only delete photos that you already deleted but which didn't get removed by the iOS. It will have no effect on any photos that you want to keep in your Camera Roll, PhotoStream or elsewhere. This is to clean out your Recently Deleted album only.

Trust me, you want to do this.

Cheers,

GB

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Answer 4

Bmilk Author

Level 1

8 points

Apr 1, 2015 8:25 PM in response to gail from maine

IT WORKED!!! Thanks a ton Gail!!

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Answer 5

Apr 1, 2015 8:26 PM in response to Bmilk

You are most welcome! Lucky for all of us that txforever discovered this strange little quirk. It has been reported to Apple, so I'm sure it is being looked at.

Cheers,

GB

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