I put my iTunes library on a different computer. I thought it went well until I notice that some of my movies didn't have a picture and when I clicked on them it said that the file was missing. Where did it go? The movies are in the purchased thing in the iTunes store but I can't seem to download them. Most are thses movies are from one-time use code when I bought the DVDs. What do I need to do to get these movies back?
iTunes-OTHER, Windows 7
Hi Thiazole,
Thanks for contributing to the Apple Support Communities.
It sounds like some movies are missing from your iTunes library after you copied it to another computer.
If you see the movies in the Purchased section of your iTunes library, you may be able to download them again from the iTunes Store. You will see a download icon next to the purchases that can be downloaded again.
You can find the full steps in the "Download previous purchases on Mac or PC" section of this article:
Download past purchases - Apple Support
You may also find the tips in this article helpful with locating the files on your computer:
iTunes: Finding lost media and downloads - Apple Support
Best Regards,
Jeremy
Thanks for the help but the my problem is that the missing movies don't have that icon near them and when I try to click on them the option to download doesn't appear. It doesn't seem like I can re-download them. Six missing movies are from one-time use codes and one I bought from the iTunes store.
missing movies/how to re-download movies
