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Purshace Failed, Lost $10 from App Store

Hello, how are you today?

Yesterday I've redeemed $10 itunes card, and after trying to purschase things it always gives me " Purshace Failed " after 30 mins when I tried again it says I don't have enough money, when I just redeemed and I checked that the $10 was there by it is now gone. I've throwed the itunes gift card since I saw it worked one I tried ... can you check my account history.

iPhone 6, iOS 8.2

Posted on Apr 1, 2015 11:19 PM

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Posted on Apr 2, 2015 10:34 AM

We are fellow users here on these forums, you're not talking to iTunes Support nor Apple.


You can check your account's purchase history via your computer's iTunes : See your purchase history in the iTunes Store - Apple Support


Or on your phone you can view the last 90 days purchases via http://reportaproblem.apple.com


If you think that you've been charged when you shouldn't have been, or been over-charged, then you can either use the above 'report a problem' page to contact iTunes Support, or you can contact them via this page : http://www.apple.com/support/itunes/contact/

1 reply
Question marked as Best reply

Apr 2, 2015 10:34 AM in response to NasserQatar1

We are fellow users here on these forums, you're not talking to iTunes Support nor Apple.


You can check your account's purchase history via your computer's iTunes : See your purchase history in the iTunes Store - Apple Support


Or on your phone you can view the last 90 days purchases via http://reportaproblem.apple.com


If you think that you've been charged when you shouldn't have been, or been over-charged, then you can either use the above 'report a problem' page to contact iTunes Support, or you can contact them via this page : http://www.apple.com/support/itunes/contact/

Purshace Failed, Lost $10 from App Store

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