iTunes pauses playing, spinning wheel often - diagnostic test run

Hi All

I have a late 2011 17" MacBook Pro which is kicking up a fuss. Very briefly the original 750GB drive was replaced a few weeks ago due the failure, which was in the optical bay (never had an optical drive fitted). A 12mm 1TB drive was in the HDD bay. The replacement drive is an 1TB HGST unit but due to the fact this machine won't take SATA 66 drives in the optical bay it was moved to the HDD bay and a 9.5mm 1TB Toshiba unit was fitted in the optical bay. No big deal. The HGST drive is dual boot 10.9.5 & Windows 8.1 Pro.

Quite often I find iTunes will pause playing for 5 seconds or so and I get the spinning wheel of death when switching between applications. Have seen the kernal_task up as high as 500%. The standard suite I may have open are Postbox, Firefox, Word, Excel, CC 2014 Photoshop, Dreamweaver, Aperture, Cinema 4D R16, FileMaker Pro, BBEdit and sometimes VMware Fusion. I figure 16GB RAM is enough RAM.

I found this post - Macbook Pro Running Slow and Overheating, High kernel_task CPU Usage - and ran the diagnostic with results pasted below.

I notice disk1s2: I/O error from the Toshiba drive. The S.M.A.R.T. status from the drive is fine and it always verifies OK with a check either from the Recovery partition or from an external drive with DiskWarrior or other tools. Backups are run every few days.

Is there anything else that looks dodgy?

Cheer, Paul

System Version: OS X 10.9.5 (13F1066)

Kernel Version: Darwin 13.4.0

Boot Mode: Normal

Model: MacBookPro8,3

RAM details

BANK 0/DIMM0:

Size: 8 GB

Speed: 1333 MHz

Status: OK

Manufacturer: 0x857F

BANK 1/DIMM0:

Size: 8 GB

Speed: 1333 MHz

Status: OK

Manufacturer: 0x857F

USB

Wireless Gamepad F710 (Logitech Inc.)

USB Receiver (Logitech Inc.)

boot-args: -v

System diagnostics

2015-03-28 vmware-vmx spin

2015-03-31 AdobeIPCBroker,diskarbitrationd,DiskWarriorDaemon,ifffsWiretapSe shutdownStall

2015-03-31 firefox spin

2015-03-31 firefox spin

2015-03-31 mds_stores crash

2015-04-01 firefox spin

2015-04-01 mds_stores spin

2015-04-02 backupd spin

2015-04-02 firefox spin

2015-04-02 firefox spin

User diagnostics

2015-03-27 mdworker crash

2015-03-27 mdworker crash

2015-03-27 mdworker crash

2015-03-27 mdworker crash

2015-03-28 mdworker crash

2015-03-28 mdworker crash

2015-03-31 GoogleSoftwareUpdateAgent crash

2015-04-01 Capture One crash

2015-04-01 CoreServicesUIAgent crash

2015-04-01 CoreServicesUIAgent crash

Kernel messages

Mar 31 23:09:14 WARNING: hibernate_page_list_setall skipped 284616 xpmapped pages

--- last message repeated 1 time ---

Apr 1 01:09:56 WARNING: hibernate_page_list_setall skipped 392187 xpmapped pages

--- last message repeated 1 time ---

Apr 1 03:10:49 WARNING: hibernate_page_list_setall skipped 499988 xpmapped pages

--- last message repeated 1 time ---

Apr 1 05:11:42 WARNING: hibernate_page_list_setall skipped 607696 xpmapped pages

Apr 1 08:59:47 process bluetoothaudiod[11234] caught causing excessive wakeups. EXC_RESOURCE supressed due to audio playback

Apr 1 13:52:53 process bluetoothaudiod[16423] caught causing excessive wakeups. EXC_RESOURCE supressed due to audio playback

Apr 1 13:55:28 [IOBluetoothHCIController][handleACLPacketTimeout] -- Disconnecting due to device not responding (ACL Packet timed out) for connection handle 0xc

Apr 1 14:18:07 disk1s2: I/O error.

--- last message repeated 1 time ---

Apr 1 16:37:09 process firefox[643] thread 3899 caught burning CPU! It used more than 50% CPU (Actual recent usage: 51%) over 180 seconds. thread lifetime cpu usage 3686.910825 seconds, (3532.561928 user, 154.348897 system) ledger info: balance: 90011636925 credit: 3512843701081 debit: 3422832064156 limit: 90000000000 (50%) period: 180000000000 time since last refill (ns): 175176958511

Apr 1 16:43:47 WARNING: hibernate_page_list_setall skipped 607696 xpmapped pages

Apr 1 16:44:31 WARNING: hibernate_page_list_setall skipped 734094 xpmapped pages

--- last message repeated 1 time ---

Apr 1 18:45:02 WARNING: hibernate_page_list_setall skipped 861058 xpmapped pages

Apr 2 10:21:30 NTFS-fs warning (device /dev/disk0s4, pid 138): ntfs_system_inodes_get(): Windows is hibernated. Will not be able to remount read-write. Run chkdsk.

Apr 2 10:25:56 process firefox[633] caught causing excessive wakeups. Observed wakeups rate (per sec): 198; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45104

Apr 2 10:33:21 disk1s2: I/O error.

--- last message repeated 1 time ---

Apr 2 11:07:27 process Dreamweaver[3791] caught causing excessive wakeups. EXC_RESOURCE supressed due to audio playback

Apr 2 11:25:40 process backupd[4312] thread 65997 caught burning CPU! It used more than 50% CPU (Actual recent usage: 56%) over 180 seconds. thread lifetime cpu usage 90.088277 seconds, (59.785202 user, 30.303075 system) ledger info: balance: 90002035610 credit: 90002035610 debit: 0 limit: 90000000000 (50%) period: 180000000000 time since last refill (ns): 158440396514

Apr 2 12:01:10 disk1s2: I/O error.

--- last message repeated 2 times ---

Loaded extrinsic kernel extensions

at.obdev.nke.LittleSnitch (4234)

org.virtualbox.kext.VBoxDrv (4.3.26)

org.virtualbox.kext.VBoxUSB (4.3.26)

org.virtualbox.kext.VBoxNetFlt (4.3.26)

org.virtualbox.kext.VBoxNetAdp (4.3.26)

Extrinsic daemons

com.cocoatech.pathfinder.SMFHelper7

com.autodesk.sw_ifffs

com.autodesk.sw_server

com.autodesk.sw_bwmgr

com.autodesk.sw_dbd

com.autodesk.sw_probed

com.autodesk.backburner_server

com.autodesk.backburner_manager

com.siemens.splmld

org.macosforge.xquartz.privileged_startx

com.trusteer.rooks.rooksd

com.teamviewer.Helper

com.sidefx.sesinetd

com.oracle.java.Helper-Tool

com.microsoft.office.licensing.helper

com.bombich.ccchelper

com.barebones.authd

com.autodesk.wiretapgateway_start

com.autodesk.wiretapgateway

com.autodesk.sw_start

com.autodesk.dl_mpd

com.autodesk.backburner_start

com.autodesk.adlm

com.adobe.fpsaud

at.obdev.littlesnitchd

Extrinsic agents

com.adobe.PDApp.AAMUpdatesNotifier.109680.UUID

com.bombich.cccuseragent

org.macosforge.xquartz.startx

com.trusteer.rapport.rapportd

com.oracle.java.Java-Updater

com.adobe.AdobeCreativeCloud

at.obdev.LittleSnitchUIAgent

com.google.keystone.user.agent

com.bittorrent.BitTorrent

com.adobe.ARM.UUID

launchd items

/Library/LaunchAgents/at.obdev.LittleSnitchUIAgent.plist

(at.obdev.LittleSnitchUIAgent)

/Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist

(com.adobe.AAM.Startup-1.0)

/Library/LaunchAgents/com.adobe.AdobeCreativeCloud.plist

(com.adobe.AdobeCreativeCloud)

/Library/LaunchAgents/com.iteleport.connect.plist

(com.iteleport.connect.agent)

/Library/LaunchAgents/com.oracle.java.Java-Updater.plist

(com.oracle.java.Java-Updater)

/Library/LaunchAgents/com.teamviewer.teamviewer.plist

(com.teamviewer.teamviewer)

/Library/LaunchAgents/com.teamviewer.teamviewer_desktop.plist

(com.teamviewer.desktop)

/Library/LaunchAgents/com.trusteer.rapport.rapportd.plist

(com.trusteer.rapport.rapportd)

/Library/LaunchAgents/org.macosforge.xquartz.startx.plist

(org.macosforge.xquartz.startx)

/Library/LaunchDaemons/at.obdev.littlesnitchd.plist

(at.obdev.littlesnitchd)

/Library/LaunchDaemons/com.adobe.fpsaud.plist

(com.adobe.fpsaud)

/Library/LaunchDaemons/com.apple.aelwriter.plist

(com.apple.aelwriter)

/Library/LaunchDaemons/com.autodesk.adlm.plist

(com.autodesk.adlm)

/Library/LaunchDaemons/com.autodesk.backburner_manager.plist

(com.autodesk.backburner_manager)

/Library/LaunchDaemons/com.autodesk.backburner_server.plist

(com.autodesk.backburner_server)

/Library/LaunchDaemons/com.autodesk.backburner_start.plist

(com.autodesk.backburner_start)

/Library/LaunchDaemons/com.autodesk.dl_mpd.plist

(com.autodesk.dl_mpd)

/Library/LaunchDaemons/com.autodesk.sw_bwmgr.plist

(com.autodesk.sw_bwmgr)

/Library/LaunchDaemons/com.autodesk.sw_dbd.plist

(com.autodesk.sw_dbd)

/Library/LaunchDaemons/com.autodesk.sw_ifffs.plist

(com.autodesk.sw_ifffs)

/Library/LaunchDaemons/com.autodesk.sw_probed.plist

(com.autodesk.sw_probed)

/Library/LaunchDaemons/com.autodesk.sw_server.plist

(com.autodesk.sw_server)

/Library/LaunchDaemons/com.autodesk.sw_start.plist

(com.autodesk.sw_start)

/Library/LaunchDaemons/com.autodesk.wiretapgateway.plist

(com.autodesk.wiretapgateway)

/Library/LaunchDaemons/com.autodesk.wiretapgateway_start.plist

(com.autodesk.wiretapgateway_start)

/Library/LaunchDaemons/com.barebones.authd.plist

(com.barebones.authd)

/Library/LaunchDaemons/com.bombich.ccchelper.plist

(com.bombich.ccchelper)

/Library/LaunchDaemons/com.cocoatech.pathfinder.SMFHelper7.plist

(com.cocoatech.pathfinder.SMFHelper7)

/Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist

(com.microsoft.office.licensing.helper)

/Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist

(com.oracle.java.Helper-Tool)

/Library/LaunchDaemons/com.sidefx.sesinetd.plist

(com.sidefx.sesinetd)

/Library/LaunchDaemons/com.teamviewer.Helper.plist

(com.teamviewer.Helper)

/Library/LaunchDaemons/com.teamviewer.teamviewer_service.plist

(com.teamviewer.service)

/Library/LaunchDaemons/com.trusteer.rooks.rooksd.plist

(com.trusteer.rooks.rooksd)

/Library/LaunchDaemons/org.macosforge.xquartz.privileged_startx.plist

(org.macosforge.xquartz.privileged_startx)

/Library/LaunchDaemons/org.virtualbox.startup.plist

(org.virtualbox.startup)

Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist

(com.adobe.AAM.Scheduler-1.0)

Library/LaunchAgents/com.adobe.ARM.UUID.plist

(com.adobe.ARM.UUID)

Library/LaunchAgents/com.bittorrent.BitTorrent.plist

(com.bittorrent.BitTorrent)

Library/LaunchAgents/com.google.keystone.agent.plist

(com.google.keystone.user.agent)

Library/LaunchAgents/org.virtualbox.vboxwebsrv.plist

(org.virtualbox.vboxwebsvc)

Extrinsic loadable bundles

/Library/Extensions/LittleSnitch.kext

(at.obdev.nke.LittleSnitch)

/Library/Internet Plug-Ins/AdobeAAMDetect.plugin

(com.AdobeAAMDetectLib.AdobeAAMDetect)

/Library/Internet Plug-Ins/AdobeExManDetect.plugin

(com.AdobeExManDetectLib.AdobeExManDetect)

/Library/Internet Plug-Ins/AdobePDFViewer.plugin

(com.adobe.acrobat.pdfviewer)

/Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin

(com.adobe.acrobat.pdfviewerNPAPI)

/Library/Internet Plug-Ins/Flash Player.plugin

(com.macromedia.Flash Player.plugin)

/Library/Internet Plug-Ins/JavaAppletPlugin.plugin

(com.oracle.java.JavaAppletPlugin)

/Library/Internet Plug-Ins/Mathematica.plugin

(com.wolfram.mathematica.player.plugin)

/Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin

(com.microsoft.sharepoint.browserplugin)

/Library/Internet Plug-Ins/SharePointWebKitPlugin.webplugin

(com.microsoft.sharepoint.webkitplugin)

/Library/PreferencePanes/Flash Player.prefPane

(com.adobe.flashplayerpreferences)

/Library/PreferencePanes/JavaControlPanel.prefPane

(com.oracle.java.JavaControlPanel)

/Library/PreferencePanes/RapportPreferences.prefPane

(com.trusteer.RapportPreferences)

/Library/ScriptingAdditions/Adobe Unit Types.osax

(No bundle ID)

/Library/ScriptingAdditions/XtraFinder.osax

(com.trankynam.XtraFinder)

Library/Internet Plug-Ins/iGetter Plugin.plugin

(com.presenta.iGetterPlugin)

Library/Internet Plug-Ins/iGetterScriptablePlugin.plugin

(com.presenta.iGetterScriptablePlugin)

Library/Services/WinzipAdd.workflow

(No bundle ID)

Library/Services/WinzipEmail.workflow

(No bundle ID)

Library/Services/WinzipUnzip.workflow

(No bundle ID)

auto_master

+auto_master # Use directory service

/net -hosts -nobrowse,hidefromfinder,nosuid

/home auto_home -nobrowse,hidefromfinder

/Network/Servers -fstab

/- -static

/hosts -hosts -nobrowse,hidefromfinder,nosuid

Application check

com.autodesk.AutoCAD

User login items

iTunesHelper

Autodesk 360

iTeleport Connect

Activity Monitor

DiskWarriorStarter

XtraFinder

Restricted user files: 62

Font problems: 21

Elapsed time (s): 577