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Helpful answers
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Apr 5, 2015 11:28 AM in response to kckkcm17by judysings,Good Afternoon kckkcm17,
The resources below will explain how to use Messages and confirm your telephone number and email address for your Apple ID. Take a look at this information, and reply back if it does not help you with your intitial setup.
Mac Basics: Messages helps you chat instantly - Apple Support
https://support.apple.com/en-us/HT202549iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage - Apple Support
https://support.apple.com/en-us/HT201349Cheers,
- Judy
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Apr 5, 2015 1:49 PM in response to kckkcm17by Ralph Johns (UK),Hi,
In Messages using the Messages Menu > Preferences you should have three icons across the top only:-
General
Accounts
Video
In the Accounts you should have a list on the Left with at least two "accounts" neither of which can be deleted.
The iMessages one and the Bonjour one
This Mavericks pic still shows the "Viewing" item in the icons across the top.
I also have several other accounts (AIM, Jabber/Google and Yahoo active as well).
If you have others they may have been added by System Preferences > Internet Accounts
If there is nothing in the list on the Left the apps is not installed properly and you will have to Reinstall the OS as it only comes as part of that.
9:49 pm Sunday; April 5, 2015
iMac 2.5Ghz i5 2011 (Mavericks 10.9)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad -
Apr 7, 2015 1:17 AM in response to kckkcm17by RossNZL,Hi,
You open Message app on your Mac right, and you look in the preferences/accounts and not see and iCloud account, perhaps because you need to ad yours.
Lower down in accounts there are a Plus and a Minus symbol, you ad your Apple ID/icloud ID there after clicking the Plus symbol.
Thats the first part.
let me know.
Ross/.
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Apr 7, 2015 12:30 PM in response to RossNZLby Ralph Johns (UK),HI,
I was very clear...
In the Accounts you should have a list on the Left with at least two "accounts" neither of which can be deleted.
The iMessages one and the Bonjour one
Whether the Bonjour one is enabled or not it is always there and cannot be deleted (using in the Minus icon)
The same is true of the iMessages account. Something always shows Whether you have added your Apple ID to the settings or Not.
You can remove the Apple ID (Sign Out).
You can untick the "Enable this Account" box but again you can not highlight it and use the Minus Key.
With the Bonjour Account it has been like this since iChat 1
The iMessages one since Message 7 in Mountain Lion.
Picture from my Test Account (Mac User account) with Nothing set up
Note the minus icon button is greyed out and unusable.
8:30 pm Tuesday; April 7, 2015
iMac 2.5Ghz i5 2011 (Mavericks 10.9)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad




