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Apr 5, 2015 12:48 PM in response to kaukanaby judysings,Hi kaukana,
If you are seeing a black screen and your iPhone won't turn on, try the steps in the article below:
Get help with the screen on your iPhone, iPad, or iPod touch - Apple Support
https://support.apple.com/en-us/HT203039If you see a solid color screen (black, white or blue)
- Plug in your device to a power source. If you see the low-battery screen when you plug in, let your device charge for at least 10 minutes (20 minutes for iPad) before using it.
- Reset your device while it's plugged in.
- If resetting doesn’t fix the issue, restore your device.
- If you still see the issue after you restore, contact Apple Support.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
https://support.apple.com/en-us/HT201412I hope this information helps ....
- Judy
