Q: In the middle of an update, it call closed. Itunes keeps saying that it's not installed, even though ive tried reinstalling multip ... In the middle of an update, it call closed. Itunes keeps saying that it's not installed, even though ive tried reinstalling multiple times. All my iphone is doing it showing the ituns symbol and a charger. How can I fix this??? more
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Apr 5, 2015 1:55 PM in response to lepyykkoby judysings,Hi lepyykko,
If I understand your question, you are trying to update your iPhone, but you are seeing an error message that iTunes for Windows is not installed, is that right? The first step is to get iTunes successfully installed on your computer. Then backup the iPhone before updating the iOS software.
Are you seeing any error messages when you try to install iTunes for Windows?
If you can't install or update iTunes for Windows - Apple Support
https://support.apple.com/en-us/HT201668Are you able to update your iPhone wirelessly?
Update the iOS software on your iPhone, iPad, and iPod touch - Apple Support
https://support.apple.com/en-us/HT204204Before you update
Back up your device to iCloud.
Update your device wirelessly
The easiest way to update your device is wirelessly, also called “over the air.” Here’s how:
- Plug in your device to a power source.
- Tap Settings > General > Software Update.
- Tap Download and Install. Updates might download automatically while your device is connected to Wi-Fi and a power source.
- Tap Install, or tap Later to install the update later. If you use a passcode, you'll need to enter it before installing the update.
I hope this information helps ....
- Judy
