i plug my iPad then the charging battery comes out then the apple comes out then the iPad turn off by him self

i plug my iPad then the charging battery comes out then the apple comes out then the iPad turn off by him self

MacBook Pro

Posted on Apr 2, 2015 8:05 PM

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1 reply

Apr 5, 2015 2:10 PM in response to Drums_45

Hello Drums_45,

From your description, it sounds like your iPhone is not getting charged. Take a look at the following resources to address the power issue.

Charge your iPhone and iPod touch - Apple Support
https://support.apple.com/en-us/HT201569

Charge the battery in your iPad - Apple Support
https://support.apple.com/en-us/HT202032


Connect iPad to a power outlet using the included cable and USB power adapter (use the table below to determine which adapter is intended for your iPad.)


If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
https://support.apple.com/en-us/HT201412


If you see a black screen

You might need to charge your device before it can turn on. Plug in your device and let it charge for at least 10 minutes (20 minutes for iPad), then try turning it on.

You should see a battery icon while your device is charging. If you continue to see a black screen, reset your device.


Hope that helps ...

- Judy

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i plug my iPad then the charging battery comes out then the apple comes out then the iPad turn off by him self

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