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my computer died. how do I retrieve my itunes library if i back up my phone to the cloud daily?

My pc crashed. When I access my iTunes account, the only music in my library is the music I purchased from Apple. I had music purchased from other sites and also music ripped from CDs. I back up my phone to iCloud daily. Can I restore my iTunes library from this backup? if so - how? I would try to restore from my phone but I'm afraid that I'll lose all my content.

Windows 8

Posted on Apr 2, 2015 8:38 PM

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2 replies

Apr 5, 2015 2:10 PM in response to jheintzman27

Hi jheintzman27,


Only songs that were purchased from the iTunes Store can be moved from your iPhone to a new computer. See this article for reference -


iTunes: Transferring media from your iPhone, iPad, iPod touch, or iPod - Apple Support


To do so follow the directions in this article -


Re-download or transfer your iTunes Store purchases from an iPhone, iPad or iPod to a computer - Apple Support


Thanks for using Apple Support Communities.


Sincerely,


Brett L

my computer died. how do I retrieve my itunes library if i back up my phone to the cloud daily?

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