Apple Event: May 7th at 7 am PT
I decided to watch some Netflix before I went to bed and I noticed that my screen would dim and then eventually lock the phone. This has never been an issue till tonight. I was wondering if anyone else is having the same problem and what I can do to fix it. Thank you
iPhone 6 Plus, iOS 8.2
Hey jberona,
Thanks for the question. If I understand correctly, the iPhone screen locks when using a 3rd party app. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.
Restart or reset your iPhone, iPad, or iPod touch - Apple Support
iPhone: About General Settings
Set the amount of time before iPhone locks
Choose General > Auto-Lock and choose a time.
Thanks for using Apple Support Communities.
Have a good one,
Mario
Issues regarding auto lock while watching a movie
