Torijada

Level 1 (0 points)

Q: Why won't my number highlight in the send and receive when using iMessage and FaceTime

My imessage and facetime turned off and won't turn back on and in my send and receive section it will only highlight my email not my phone number

iPhone 5s, iOS 8.2

Posted on Apr 3, 2015 9:57 AM

I have this question too

Q: Why won't my number highlight in the send and receive when using iMessage and FaceTime

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Helpful answers

by mario49,

mario49 Apr 6, 2015 9:22 AM in response to Torijada
Community Specialists

Apr 6, 2015 9:22 AM in response to Torijada

Hello Torijada,

After reviewing your post, it sounds like you linked the phone number to iMessage and iMessage wont turn on. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.

iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage - Apple Support
The telephone number will be dimmed when you view these settings on an iPhone.

If you get an error when trying to activate iMessage or FaceTime - Apple Support

Thanks for using Apple Support Communities.
Have a nice day,
Mario
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