Mike foad

Q: Unable to make in app purchase

I Have a large credit that is much more than the item requested to buy.... But i get a message that says unable to allow purchase?..???

iPad Mini

Posted on Apr 3, 2015 7:08 PM

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Q: Unable to make in app purchase

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  • by unknownbutknown,

    unknownbutknown unknownbutknown Jun 14, 2015 4:09 AM in response to Mike foad
    Level 1 (0 points)
    Jun 14, 2015 4:09 AM in response to Mike foad

    hy everyone

    i got the same problem

    i've got an account with enought money to buy gem  in a game but when i try, i got an error message : impossible to do it please contact apple store assistance, but the strange thing is that i can buy things from itunes store or apple store :/ it doesn't works just for in app purchased

    please if someone can help me

  • by King_Penguin,

    King_Penguin King_Penguin Jun 14, 2015 8:46 AM in response to unknownbutknown
    Level 10 (133,666 points)
    iTunes
    Jun 14, 2015 8:46 AM in response to unknownbutknown

    Have you done as message tells you and contacted iTunes Support ? If not then see my first reply on this thread

  • by dana263,

    dana263 dana263 Dec 23, 2015 2:33 AM in response to Mike foad
    Level 1 (0 points)
    Dec 23, 2015 2:33 AM in response to Mike foad

    I had the same problem. Go to settings, general , restrictions and enable restrictions and in app purchases. Fixed.

  • by beefer7,

    beefer7 beefer7 Aug 28, 2016 2:20 PM in response to King_Penguin
    Level 1 (4 points)
    Aug 28, 2016 2:20 PM in response to King_Penguin

    I had the same problem and tried the following workaround which worked:
    1. Go to Settings

    2. Click on the iTunes and App Store tab

    3. Tap on Password Settings

    4. Select 'Require After 15 Minutes'

    5. Exit and go and try your purchase.

     

    You can reverse all of this later, especially if you are not the only one using the device. Cheers

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