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Helpful answers
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Jun 14, 2015 4:09 AM in response to Mike foadby unknownbutknown,hy everyone
i got the same problem
i've got an account with enought money to buy gem in a game but when i try, i got an error message : impossible to do it please contact apple store assistance, but the strange thing is that i can buy things from itunes store or apple store :/ it doesn't works just for in app purchased
please if someone can help me
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Jun 14, 2015 8:46 AM in response to unknownbutknownby King_Penguin,Have you done as message tells you and contacted iTunes Support ? If not then see my first reply on this thread
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Dec 23, 2015 2:33 AM in response to Mike foadby dana263,I had the same problem. Go to settings, general , restrictions and enable restrictions and in app purchases. Fixed.
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Aug 28, 2016 2:20 PM in response to King_Penguinby beefer7,I had the same problem and tried the following workaround which worked:
1. Go to Settings2. Click on the iTunes and App Store tab
3. Tap on Password Settings
4. Select 'Require After 15 Minutes'
5. Exit and go and try your purchase.
You can reverse all of this later, especially if you are not the only one using the device. Cheers