iChat video chats are not working with certain people

Hi,
My iChat is not working with video chats. I initiate a video chat and then it says"There was a communication error during your chat"
iChat Connection Log:
AVChat started with ID 1164341691.
0x16ab24b0: State change from AVChatNoState to AVChatStateWaiting.
mandamanda102110: State change from AVChatNoState to AVChatStateInvited.
0x16ab24b0: State change from AVChatStateWaiting to AVChatStateConnecting.
mandamanda102110: State change from AVChatStateInvited to AVChatStateConnecting.
0x16ab24b0: State change from AVChatStateConnecting to AVChatStateEnded.
Chat ended with error -8
mandamanda102110: State change from AVChatStateConnecting to AVChatStateEnded.
Chat ended with error -8

Video Conference Error Report:
@:0 type=4 (00000000/48)
[VC SIP_INVITEERROR]
[19]
@SIP/SIP.c:2437 type=4 (900A0015/48)
[SIPConnectIPPort failed]
[]
@SIP/SIP.c:2437 type=4 (900A0015/48)
[SIPConnectIPPort failed]
[]


Video Conference Support Report:
@SIP/Transport.c:1218 type=1 (00000000/0)
[INVITE sip:user@uen1.2 SIP/2.0
Via: SIP/2.0/UDP 192.168.1.6;branch=z9hG4bK642eadb719f09941
Max-Forwards: 70
To: "u0" <sip:user@uen1.2>
From: "mandamanda102110" <sip:user@192.168.1.6>;tag=2137276832
Call-ID: 02425ccc-5d67-11db-8d7b-a45e97b513c4@lip
CSeq: 1 INVITE
Contact: <sip:user@192.168.1.6>;isfocus
User-Agent: Viceroy 1.2
Content-Type: application/sdp
Content-Length: 486

v=0
o=mirandamartin 0 0 IN IP4 192.168.1.6
s=mandamanda102110
c=IN IP4 192.168.1.6
b=AS:2147483647
t=0 0
a=hwi:1028:2:1830
a=bandwidthDetection:YES
a=iChatEncryption:NO
m=audio 16386 RTP/AVP 12 3 0
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:793408803
m=video 16384 RTP/AVP 126 34
a=rtpmap:126 X-H264
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:15
a=RTCP:AUDIO 16387 VIDEO 16385
a=pogo
a=fmtp:126 imagesize 0 rules 15:640:480:640:480
a=rtpID:1310127013
]
[]
@SIP/Transport.c:1218 type=1 (00000000/0)
[INVITE sip:user@uen1.2 SIP/2.0
Via: SIP/2.0/UDP 192.168.1.6;branch=z9hG4bK642eadb719f09941
Max-Forwards: 70
To: "u0" <sip:user@uen1.2>
From: "mandamanda102110" <sip:user@192.168.1.6>;tag=2137276832
Call-ID: 02425ccc-5d67-11db-8d7b-a45e97b513c4@lip
CSeq: 1 INVITE
Contact: <sip:user@192.168.1.6>;isfocus
User-Agent: Viceroy 1.2
Content-Type: application/sdp
Content-Length: 486

v=0
o=mirandamartin 0 0 IN IP4 192.168.1.6
s=mandamanda102110
c=IN IP4 192.168.1.6
b=AS:2147483647
t=0 0
a=hwi:1028:2:1830
a=bandwidthDetection:YES
a=iChatEncryption:NO
m=audio 16386 RTP/AVP 12 3 0
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:793408803
m=video 16384 RTP/AVP 126 34
a=rtpmap:126 X-H264
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:15
a=RTCP:AUDIO 16387 VIDEO 16385
a=pogo
a=fmtp:126 imagesize 0 rules 15:640:480:640:480
a=rtpID:1310127013
]
[]
@SIP/Transport.c:1218 type=1 (00000000/0)
[INVITE sip:user@uen1.2 SIP/2.0
Via: SIP/2.0/UDP 192.168.1.6;branch=z9hG4bK642eadb719f09941
Max-Forwards: 70
To: "u0" <sip:user@uen1.2>
From: "mandamanda102110" <sip:user@192.168.1.6>;tag=2137276832
Call-ID: 02425ccc-5d67-11db-8d7b-a45e97b513c4@lip
CSeq: 1 INVITE
Contact: <sip:user@192.168.1.6>;isfocus
User-Agent: Viceroy 1.2
Content-Type: application/sdp
Content-Length: 486

v=0
o=mirandamartin 0 0 IN IP4 192.168.1.6
s=mandamanda102110
c=IN IP4 192.168.1.6
b=AS:2147483647
t=0 0
a=hwi:1028:2:1830
a=bandwidthDetection:YES
a=iChatEncryption:NO
m=audio 16386 RTP/AVP 12 3 0
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:793408803
m=video 16384 RTP/AVP 126 34
a=rtpmap:126 X-H264
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:15
a=RTCP:AUDIO 16387 VIDEO 16385
a=pogo
a=fmtp:126 imagesize 0 rules 15:640:480:640:480
a=rtpID:1310127013
]
[]
@SIP/Transport.c:1218 type=1 (00000000/0)
[INVITE sip:user@uexte.0 SIP/2.0
Via: SIP/2.0/UDP 192.168.1.6;branch=z9hG4bK202754260f9965f3
Max-Forwards: 70
To: "u0" <sip:user@uexte.0>
From: "mandamanda102110" <sip:user@192.168.1.6>;tag=784129937
Call-ID: 011101f0-5d67-11db-8d7b-bada8fea13c4@lip
CSeq: 1 INVITE
Contact: <sip:user@192.168.1.6>;isfocus
User-Agent: Viceroy 1.2
Content-Type: application/sdp
Content-Length: 462

v=0
o=mirandamartin 0 0 IN IP4 m.0
s=mandamanda102110
c=IN IP4 m.0
b=AS:2147483647
t=0 0
a=hwi:1028:2:1830
a=bandwidthDetection:YES
a=iChatEncryption:NO
m=audio 0 RTP/AVP 12 3 0
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:793408803
m=video 0 RTP/AVP 126 34
a=rtpmap:126 X-H264
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:15
a=RTCP:AUDIO 0 VIDEO 0
a=pogo
a=fmtp:126 imagesize 0 rules 15:640:480:640:480
a=rtpID:1310127013
]
[]
@SIP/Transport.c:1218 type=1 (00000000/0)
[INVITE sip:user@uexte.0 SIP/2.0
Via: SIP/2.0/UDP 192.168.1.6;branch=z9hG4bK202754260f9965f3
Max-Forwards: 70
To: "u0" <sip:user@uexte.0>
From: "mandamanda102110" <sip:user@192.168.1.6>;tag=784129937
Call-ID: 011101f0-5d67-11db-8d7b-bada8fea13c4@lip
CSeq: 1 INVITE
Contact: <sip:user@192.168.1.6>;isfocus
User-Agent: Viceroy 1.2
Content-Type: application/sdp
Content-Length: 462

v=0
o=mirandamartin 0 0 IN IP4 m.0
s=mandamanda102110
c=IN IP4 m.0
b=AS:2147483647
t=0 0
a=hwi:1028:2:1830
a=bandwidthDetection:YES
a=iChatEncryption:NO
m=audio 0 RTP/AVP 12 3 0
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:793408803
m=video 0 RTP/AVP 126 34
a=rtpmap:126 X-H264
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:15
a=RTCP:AUDIO 0 VIDEO 0
a=pogo
a=fmtp:126 imagesize 0 rules 15:640:480:640:480
a=rtpID:1310127013
]
[]
@SIP/Transport.c:1218 type=1 (00000000/0)
[INVITE sip:user@uexte.0 SIP/2.0
Via: SIP/2.0/UDP 192.168.1.6;branch=z9hG4bK202754260f9965f3
Max-Forwards: 70
To: "u0" <sip:user@uexte.0>
From: "mandamanda102110" <sip:user@192.168.1.6>;tag=784129937
Call-ID: 011101f0-5d67-11db-8d7b-bada8fea13c4@lip
CSeq: 1 INVITE
Contact: <sip:user@192.168.1.6>;isfocus
User-Agent: Viceroy 1.2
Content-Type: application/sdp
Content-Length: 462

v=0
o=mirandamartin 0 0 IN IP4 m.0
s=mandamanda102110
c=IN IP4 m.0
b=AS:2147483647
t=0 0
a=hwi:1028:2:1830
a=bandwidthDetection:YES
a=iChatEncryption:NO
m=audio 0 RTP/AVP 12 3 0
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:793408803
m=video 0 RTP/AVP 126 34
a=rtpmap:126 X-H264
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:15
a=RTCP:AUDIO 0 VIDEO 0
a=pogo
a=fmtp:126 imagesize 0 rules 15:640:480:640:480
a=rtpID:1310127013
]
[]
@:0 type=2 (00000000/48)
[VC VIDEO_OUTGOINGATTEMPT]
[4]


Video Conference User Report:


Binary Images Description for "iChat":
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0x9170a000 - 0x917b3fff com.apple.QD 3.10.21 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
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0x92b0c000 - 0x92b23fff com.apple.opengl 1.4.12 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
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0x92b9a000 - 0x92b9afff com.apple.Carbon 10.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x92b9c000 - 0x92bacfff com.apple.ImageCapture 3.0.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x92bba000 - 0x92bc2fff com.apple.speech.recognition.framework 3.6 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
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Can someone please help me I am very upset because my comuter is only 4 months old!

MacBook1, Mac OS X (10.4.8)

Posted on Oct 16, 2006 3:49 PM

Reply
7 replies

Oct 18, 2006 6:21 AM in response to MandaManda1021

Hi MandaManda1021,

Welcome to the Apple Discussions


There are several threads around concerning Error 8.

It appears that it is a bit of a catch all to say that the connection can not get through somewhere.

That could be the Mac firewall, the modem and needing the correct ports, it can be confusion over the NAT addressing that some modems and routers use.

Try resetting the DHCP lease on the Mac if you are using DHCP.
It is in System Preferences > Network.
Then select the Connection Method in the second drop down.
Select the TCP/IP tab.

After that it is a question of checking ports and using UPnP to avaiod NAT where possible in your modem and/or router.

User uploaded file

2:22 PM Wednesday; October 18, 2006

Oct 23, 2006 4:16 PM in response to Ralph-Johns-UK

Ralph!!!!

Really, Please. I'm sure you are an expert in your area. But not one of your faffing about with routers, TCP/IPs, NATs has not made the slightest difference to anyone with this -8 problem.

You are like a broken record or even worse a BT Broadband call centre asking everyone the same dumb questions.

I buy Macs so I don't have to mess about with their inner workings.

It needs to be addressed by Apple. Pronto.

Oct 25, 2006 11:43 AM in response to Ralph-Johns-UK

Ralph,

Don't be cute. Apple don't make Modems with broadband routers.

For weeks now you have asked people the same questions when they have been on about the same issue.

If people have updated to 10.4.8 they have usually stated that as the probably common factor. Yet you have wittered on about router issues.

Logic dictates if all you have done is update to 10.4.8 and then the iChat AV stops working, then that is the source of the issue.
If people claim that they also had an unexpected urge to temper with their routers at the same time then I think your questions are valid.

For info router is a BT Voyager. Which has not been altered, touched or looked at funny in any way.
Three airport expresses provide the wireless network.
Correct ports are open.
Tried reseting SMU on all machines. No good
Reset PRAM. No Good

Incidently the one mac I didn't update to 10.4.8. Works fine. But of course not with the ones that were updated.

It's clear you mean well, but the for the love of God, not every topic fits into your pet hobby.

Oct 25, 2006 2:08 PM in response to George Donoghue

Hi George,

Thanks for calling me cute.

There Are several other factors in the updates that can effect iChat that do not require an update to iChat directly.

There are no direct updates to any of the iChat items (the iChat app, the InstantMessage.framework support folder or VideoConference.framework folder either)

Ergo It is not iChat.

As Quicktime Streaming has been updated it could be a problem with the way Quicktime has updated. I would have thought in most cases a Combo install would have sorted this.

This thread highlights that this problem was there for some people before 10.4.8

As everyone thinks I am missing something please suggest alternatives.

Can you also suggest where the regular posters should start asking questions to help this person ?
http://discussions.apple.com/thread.jspa?threadID=703359&tstart=0

I would also point out that as I have nearly 11,000 more points than posts I must be getting something right.

Telling me I am wrong is not exactly constructive. At least I am trying rather than just passing comments.

User uploaded file

10:09 PM Wednesday; October 25, 2006

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iChat video chats are not working with certain people

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