Logitech USB headset non-functional

Question

Level 2

185 points

Logitech USB headset non-functional

I recently bought a pair of USB headphones to use with Skype. They work fine on older Mac OS computers I have, but not on the laptop which I upgraded to 10.4.8.

Anyone else dealing with this? I've tried permissions, trashing prefs; all that stuff, to no avail.

If you have any ideas, they'd be welcome.

Thanks!

Ron

TiBook, iBook, G4, G5, others, Mac OS X (10.4.8)

Posted on Oct 17, 2006 9:05 AM

Reply

Answer 1

Dr. Smoke

Level 9

56,586 points

Oct 17, 2006 12:15 PM in response to overeasy

Hi, Ron.

Logitech has their own forums, akin to the Apple Discussions, where you may also want to search or post. One of their forums covers their headsets.

I don't mean to send you somewhere else, but that would be another place to check for similar reports.

Good luck!

😉 Dr. Smoke
Author: Troubleshooting Mac® OS X

Reply

Answer 2

overeasy Author

Level 2

185 points

Oct 17, 2006 1:35 PM in response to Dr. Smoke

Yea. Been there. They seem pretty worthless, though I did leave a post.

I am going to do a deeper cache cleaning and see if that helps...

Ron

Reply

Answer 3

Nov 16, 2006 1:08 PM in response to overeasy

I have a logitech headset. It works fine except that when my computer wakes from sleep my MacBook Pro "forgets" that the headset is the output device. I have to go to the system preferences and toggle the mute button in order to "wake up" the headset.

Reply

Answer 4

Wade Peeler

Level 6

10,906 points

Nov 16, 2006 1:15 PM in response to overeasy

What exactly doesn't work with the headset? Is it the microphone? I had a problem with my Logitech headset, where the microphone would not work, on my Mac and on my PC, and it turned out that the problem was that the audio ports on both computers were (as I understand it) low-power and I had to buy an adapter like this one to make it work.

Reply

Answer 5

overeasy Author

Level 2

185 points

Nov 16, 2006 1:15 PM in response to Emiliano De Laurentiis

Hi -

Well, I still can't get it to work on any of my Macs running 10.4.x

Very weird. And bothersome.

I haven't had a chance to work on this problem any further, but
maybe now I will...

Thanks!

Ron

Reply

Answer 6

overeasy Author

Level 2

185 points

Nov 16, 2006 1:45 PM in response to Wade Peeler

This is a USB headset, so the Griffin iMic wouldn't work
anyway. This is supposed to be sensed by the computer
right out of the box.

But that's the problem. It is not. When I plug it into a USB
port, it never shows up in the Control Panel as an option.

A small blue light (on the inline level control) flashes on and
off a few times after I plug it in, but then goes out. My guess
is that it's seeking to communicate with the Mac, but can't.

I have trashed a lot of pref files and done other stuff that
people have noted, but nothing has worked. It's a real drag.
My only consolation is that I still have one older G4 tower running
OS 3.9 and it works on that one!

Thanks for responding...and for any ideas.

Ron

Reply

Answer 7

Nov 16, 2006 3:15 PM in response to overeasy

Hi

I have the Logitech Headset Premium Stereo 350 USB. Since the 10.4.6 upgrade (I think) it has not been working as it should, but it does still work. You need to go into System Preference > Sound > Output, have the headset selected as the output device, and then click the mute button on and off. Have the headset on while you do this and play with the volume control at the same time so you will hear when the sound does start to come from the headset. I have no idea why Logitech have not sorted this problem out yet, but the headset does work fine if you are prepared to fiddle around every time you use it.

While we are here I want to recommend SoundSource for quickly changing audio inputs and outputs. It doesn't help much with the current problem, however.

Edit: BTW on my headset, the flashing blue light is the mute indicator for the microphone. Pressing the centre button toggles it on and off.

Matthew Whiting

Reply

Answer 8

overeasy Author

Level 2

185 points

Nov 16, 2006 4:13 PM in response to matthew whiting

Matthew -

Your advice would be good, save for one thing; the headset NEVER
appears in the Sound control panel pane. It is simply not recognized
as being attached. Ever.

Thanks for the ideas, however.

Ron

Reply