Fail to install itunes 7.0.1

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Level 1

0 points

Fail to install itunes 7.0.1

Please Help!

I've spent the last two days struggling with installing the latest version of itunes and miserably failed!

I've already removed the old version of itunes and quicktime. But when I downloaded quicktime 7.1.3, it said I've already got a more updated version 7.1.3.130. The itunes I downloaded simply closed when I tried to open it. It said the itunes has encountered a problem and needs to close. I found that the version is 7.0.1.8, NOT 7.0.1.

I have a BIG question in mind --- Is the site I downloaded my itunes and quicktime authentic? I went to apple.com and it took me to the following site :

http://appldnld.apple.com.edgesuite.net

Is this an authentic downloading site for downloading itunes and quicktime?

If it is, what should I do to fix my problems?

Could someone please help?

Windows XP

Windows XP

Posted on Oct 17, 2006 1:07 PM

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Answer 1

pac_80

Level 6

10,100 points

Oct 17, 2006 1:22 PM in response to lingtower

Unless your outside the US, it should be taking you to http://www.apple.com/itunes/download/

You need to scan the system with your antivirus program AND a adware/spyware program like Ewido http://www.ewido.com or your personal adware scanner you prefer. Also empty your temp folder, some malware likes to hide out there

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Answer 2

lingtower Author

Level 1

0 points

Oct 17, 2006 1:37 PM in response to pac_80

Thanks for responding.

Yes, I'm outside the States, and I'm using Norton.

I'd just like to clarify one point -- I was taken to http://www.apple.com/itunes/download/

But the source of my downloaded files of itunes and quicktime has the following URL: http://appldnld.apple.com.edgesuite.net

So, could anybody let me know whether this is an authentic source?

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Answer 3

pac_80

Level 6

10,100 points

Oct 17, 2006 1:46 PM in response to lingtower

Im sure it is in that case for the area ytou live in.

Top 2 reasons itunes doesn't open is malware and impoperly installed quicktime.

Scan the system with ewido

THen go here and install "Quicktime WITHOUT iTUnes" http://www.apple.com/quicktime/download/win.html

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