HT201342: Using your @icloud.com email address

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Keo Family
Level 1 (0 points)

Q: Updated Apple ID but it still uses old Me and iCloud email...how to update the email address?

Please can someone help me update my iCloud email?  I get so much garbage in it that I want to delete both of them.

 

I've already updated my Apple ID why won't it update the email addresses too???

iPhone 5c, iOS 7.1.2

Posted on Apr 4, 2015 1:53 PM

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Keo Family

Q: Updated Apple ID but it still uses old Me and iCloud email...how to update the email address?

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  • Helpful answers

  • by Winston Churchill,

    Winston Churchill Winston Churchill Apr 7, 2015 11:35 AM in response to Keo Family
    Level 10 (103,402 points)
    Apple TV
    Apr 7, 2015 11:35 AM in response to Keo Family

    If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple ID and that ID is a previous version of your current ID, not an entirely different one.

     

    This feature has been introduced to make stolen phones useless to those that have stolen them.

     

    However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details and some other circumstances.

     

    The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device. It may take a short while to remove the account.

     

    You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.

     

    This article provides more information about Activation Lock.

  • by Keo Family,

    Keo Family Keo Family Apr 7, 2015 12:47 PM in response to Winston Churchill
    Level 1 (0 points)
    Apr 7, 2015 12:47 PM in response to Winston Churchill

    No, that is not what I mean.  I am referring to the fact that after fluid sting my Apple ID, the associated email, which in our case, is both a .me and .cloud have remained wit the old address and we do not want this.  We want our email to reflect our new id.  Thanks

  • by sylvanashey,

    sylvanashey sylvanashey Apr 7, 2015 11:16 PM in response to Keo Family
    Level 1 (0 points)
    Apr 7, 2015 11:16 PM in response to Keo Family

    I have the same situation when I have one main account and plus to that those .me and iCloud ones. When you gain .me and .icloud mail in case of associated accounts it means that you can use all of them (.me, .icloud and current one) to enter any apple id service. If you want to use only your primary account you can use it freely. Problem here is that you don't want to receive any emails that come to your .me and .icloud accounts, at this case it is better to clear them out from your phone mail app or set special filters. Personally I don't use them at all and deleted from my mail app

    But overall your current email will also reflect your apple ID as well if you set it as primary account.

  • by Winston Churchill,

    Winston Churchill Winston Churchill Apr 8, 2015 3:45 AM in response to Keo Family
    Level 10 (103,402 points)
    Apple TV
    Apr 8, 2015 3:45 AM in response to Keo Family

    I'm not really sure what you want, but you can't change an iCloud email address or move it to another account.