wrong billing

Question

wrong billing

Hello,

i purchased an app (THE GREAT PHOTO APP)

from iTune store on 4th april 2015 for Rs.190 for which i got an alert from my bank..

after 10min i got a message from the bank for the purchase of 1,850 Rs done in iTune store.

which iam unaware of this purchase..

I need an explanation for this deduction and i feel unsafe to do any purchase in iTune.

I need your help and my money back.

iMac, OS X Mavericks (10.9.4), mac

Posted on Apr 4, 2015 8:32 PM

Reply

Answer 1

King_Penguin

Level 10

334,336 points

Apr 5, 2015 12:42 AM in response to bobbyfrombangalore

For info we are fellow users here on these forums, we won't know what you've bought.

Have you checked your account's purchase history to see if anything shows : See your purchase history in the iTunes Store - Apple Support ?

If it shows there and you didn't purchase it, and nobody else has access to your account and/or devices and made it, then contact iTunes Support : http://www.apple.com/support/itunes/contact/

Reply