Legitimate email from Apple or a scam ?

Question

Level 1

1 points

Legitimate email from Apple or a scam ?

Hello everyone !

I ordered an iPod nano (7th generation) from Apple online Store 4 days ago ( and I received quickly an email from OrderProcessingEMEIA@apple.comsaying that I've to call Apple back because they want to check some information and discuss about my order otherwise my order will be canceled.

They give me this numero which I can call them back for free : 0805542000, however by checking on the internet, I notice that this numero is not free like it is said in this mail but premium rate and seems to not correspond to a real numero from Apple.

So it looks like very strange to me … 😕 and now my order is still under review whereas I was supposed to receive my iPod 2 days ago.

I would like to know if someone else has already received this kind of Email ?

Is this Email a scam or real ? (and the numero too?)’

Thank you in advance for your answer !

PS : Sorry if I've made some grammatical mistakes, I don't speak English very well.

iPod nano

Posted on Apr 5, 2015 8:36 AM

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Answer 1

wegras

Level 6

15,305 points

Apr 5, 2015 8:44 AM in response to Television..

If the email correctly addressed you with name (in Full ) address etc etc and also correctly specified you order as you placed ,then I would say it is genuine or a remarkable coincidence ( unlikely)

No idea about the telephone # if you think it is premium ...........I have no idea

There should be link telephone numbers on the Apple on-line store pages for contact

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Answer 2

wegras

Level 6

15,305 points

Apr 5, 2015 12:19 PM in response to Television..

and this may also help

https://www.apple.com/legal/more-resources/phishing/

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Answer 3

Aug 17, 2016 2:16 PM in response to Television..

Hi Television..

I just have the same problem as you had right now, so can you tell me what you did about it.

Thanks !

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Answer 4

ChitlinsCC

Level 7

20,924 points

Aug 17, 2016 2:57 PM in response to Sakhr'al Djinn

You have tacked onto a VERY OLD thread = not recommended

Start your own New Discussion

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