Apple Event: May 7th at 7 am PT
I am missing songs in my iTunes library that were there previously. When I try to replace them by buying them from the iTunes store, there is a message saying I already have them in my Library but they are not there. Any ideas??
I have Windows 7 and iTunes 12.1.1.4.
Thank you.
iPod touch, Windows 7
Hi, traceyfromlititz.
Thank you for visiting Apple Support Communities.
I understand that you are missing some songs from iTunes. I would recommend attempting to loacte them via the steps in the first article below.
iTunes: Finding lost media and downloads
Cheers,
Jason H.
Completely delete the entry from iTunes. While the entry in the database file exists the Store thinks the file is still on your computer. Then follow the steps for downloading (using iOS or computer) past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not all media formats are available in all countries (see: iTunes in the Cloud, iTunes Match, and iTunes Radio availability by country - http://support.apple.com/kb/HT5085); apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this). Downloading previously purchased movies and TV shows requires iTunes 10.6 or later. Discontinued items not available. For items not included in the iCloud list (e.g., ringtones, audiobooks, alert tones), or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid. Apple recommends, "... back up your iTunes library. " (http://support.apple.com/kb/ht2519).
I will follow the directions listed, but I cannot locate an "iTunes Media Folder". When I go to Libraries/Music in Windows Explorer, all the songs I do have are listed there but no iTunes Media Folder.
Missing songs in iTunes that were there previously
