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Cannot log in or out of Netflix on Apple TV

I cannot log out of Netflix on Apple TV, my daughter has input my email address incorrectly and despite trying to log out it returns to the home page and offers me a free month or to log out of the wrong email address. Help!!!

Apple TV

Posted on Apr 5, 2015 7:44 AM

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Question marked as Top-ranking reply

Posted on Jun 16, 2017 3:25 PM

There is not a sign out option on Apple TV for Netflix. You can however delete just Netflix only then re-install it. This will allow you to sign in again.


To uninstall Netflix - On Apple TV 4 using the Apple Siri Remote


1) Go to your apps menu

2) scroll to the Netflix app icon (don't open it)

3) On the Siri remote touch pad press down and hold

4) the Netflix app icon will start shaking

5) click the play/pause button

6) select Delete


From here go to the main menu to reinstall Netflix.

2 replies
Question marked as Top-ranking reply

Jun 16, 2017 3:25 PM in response to Simon502

There is not a sign out option on Apple TV for Netflix. You can however delete just Netflix only then re-install it. This will allow you to sign in again.


To uninstall Netflix - On Apple TV 4 using the Apple Siri Remote


1) Go to your apps menu

2) scroll to the Netflix app icon (don't open it)

3) On the Siri remote touch pad press down and hold

4) the Netflix app icon will start shaking

5) click the play/pause button

6) select Delete


From here go to the main menu to reinstall Netflix.

Cannot log in or out of Netflix on Apple TV

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