gmyx

Level 1 (0 points)

Q: For the last few days my email will not download and my email folders have become empty

For the last few days my email will not download and my email folders have become empty

iPad Mini, iOS 8.2

Posted on Apr 5, 2015 9:18 AM

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Q: For the last few days my email will not download and my email folders have become empty

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by joe_7399,Helpful

joe_7399 Apr 8, 2015 9:07 AM in response to gmyx
Community Specialists

Apr 8, 2015 9:07 AM in response to gmyx

Hi gmyx,

Welcome to the Apple Support Communities!

I understand that your inbox is showing as completely and new email is no longer populating in Mail on your iPad. In this situation, I would recommend reading over and working through the suggested troubleshooting steps located in the attached article.

Get help with Mail on iPhone, iPad, and iPod touch - Apple Support

Best regards,
Joe
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by gmyx,

gmyx Apr 8, 2015 9:13 AM in response to joe_7399
Level 1 (0 points)

Apr 8, 2015 9:13 AM in response to joe_7399

Many thanks, Joe, this has helped a lot. Meantime I reset the iPad and my email folders and mail were back to normal.
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by joe_7399,

joe_7399 Apr 8, 2015 2:23 PM in response to gmyx
Community Specialists

Apr 8, 2015 2:23 PM in response to gmyx

Hey gmyx,

Awesome! I'm glad that information was helpful to you.

Have a great day,
Joe
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