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ok, so my iphone was factory reset, but it backed up right before it lost its data. i tried to restore using my mac, but my mac says that it hadnt backed up, even though it definately did. please help. i have an iphone 5c by the way. thanks
you can try to download your icloud backups to computer, such as Tenorshare iPhone data recovery. this tool have 3 way to find back iphone data .
1, directly recover data fom iPhone (your devices have been factory reset, this way no useful)
2, extract data from your iTunes backup (if you sync your iphone 5c to iTunes before)
3, download iCloud backup files to computer. (use your Appple ID and load your data to computer)
just try it~~ good luck for you!
ok, so my iphone lost all of its data, but right before it did, it backed up on the icloud. i tried to restore using my mac, but it said that my iphone hadnt backed up, even though it had. my iphone says it backed up, my mac doesnt. please help
