Logic Pro X Serious Kontakt Player Issue

Question

Level 1

9 points

Logic Pro X Serious Kontakt Player Issue

Hi there guys, I am running into a big problem on my Logic Pro X setup. I am running the software on a MacBook 13" Pro Retina OS X Yosemite. I recently purchased Spitfire Audio: Albion orchestral library and I have been using it with no major problems. However recently I have been facing a big problem with crashing in the Kontakt player inside Logic Pro X when I load a new patch or instrument. The problem has gotten progressively worse and it has now become a big issue in my workflow, as I consistently use Kontakt in Logic to use my native instrument libraries and is constantly crashing every time I do something (like loading or changing instrument patch) in Kontakt forcing me to force quit Logic Pro X. I can use the player absolutely fine outside of Logic Pro X and doesn't crash in the standalone application. It seems that there may be some issue in the way the plugin is handled in Logic Pro X since the newest 10.1.1 update.

I also completely reinstalled everything, reformatted my hard drive and started a fresh install of Logic, Kontakt, OS Yosemite, reinstalled and re-downloaded all my libraries but I am still having the same issue with crashing. Anybody else having any compatibility issues running the Kontakt player in Logic Pro X on OSX Yosemite or am I just out of luck. If so, any fixes or workarounds would be greatly appreciated.

Thank you!

MacBook Pro with Retina display, OS X Yosemite (10.10.1)

Posted on Apr 5, 2015 3:22 PM

Reply

Answer 1

Apr 6, 2015 7:42 AM in response to ClefferNotes

Make sure you are using the latest version of Kontakt Player

http://www.native-instruments.com/en/products/komplete/samplers/kontakt-5-player /free-download/

Failing that, contact NI's support department.. for further asistance.

http://www.native-instruments.com/en/support/contact-support/

Note: Currently running Kontakt v5.4.3 here with OS X 10.10.2 and LPX 10.1.1 and no issues once I had updated Kontakt to the latest recent version... and also upgraded Yosemite to 10.10.2

However, FWIW.. Several people have reported that if they had previously installed an illegal version of Kontakt 4 or 5 on their systems then the latest versions of Kontakt could often have problems.. This applies to both the Kontakt Player and Kontakt itself..

Reply

Answer 2

ClefferNotes Author

Level 1

9 points

Apr 6, 2015 2:29 AM in response to The Art Of Sound

Thanks for the reply, unfortunately no luck 😟 I have updated the latest updates from the start because I wiped my hard drive completely and reinstalled everything from scratch including the OS (10.10.2) and I have reinstalled Kontakt (5.4.3) and Logic numerous times and I am still having an issue with up to date software. I have absolutely no idea what is going on, just constant crashes and overall instability 😟 Thanks again.

Reply

Answer 3

Apr 6, 2015 7:42 AM in response to ClefferNotes

Im sorry to hear this...

Your only other option then, is to contact Native Instruments directly via the link I provided... and ask for their assistance.

Good luck..

Nigel

Reply

Answer 4

ClefferNotes Author

Level 1

9 points

Apr 6, 2015 7:42 AM in response to The Art Of Sound

No problem Nigel, thanks a lot for your help, I really appreciate it. I ended up downgrading to Mavericks purely for stability for the time being and everything seems to be working absolutely perfectly so far (fingers crossed). I have forwarded the problem to Spitfire Audio and Native instruments so that they are aware of a possible bug in the library or player. Either a memory leak is occurring or the library isn't working as expected in Yosemite causing the issue. If I remember correctly, wasn't there a native instruments bug affecting a few Mavericks users last year?. I think I will do an Apple Hardware Test to make sure that my MacBook pro isn't at fault either just to be on the safe side. The situation was definitely throwing me off course when I had reinstalled everything from the beginning so there was no possibility of corruptions or misplaced files but still experiencing the same problem 😕

Once again thanks for your input i greatly appreciate it! 🙂

Chris

Reply

Answer 5

Jun 10, 2015 11:19 AM in response to ClefferNotes

I have the same symptoms and the same versions of MacBook, Mac OS, Logic, and Kontakt. The patch begins to load, seems to load VERY SLOWLY, and eventually crashes Logic. Every time. Doesn't happen in standalone. I did discover that it seems to occur only when my interface (an Apogee Quartet) is connected. Have you tried disconnecting all peripherals and loading patches using the built-in audio device?

Reply