ICloud Invitation

When my mother clicks "view invitation" in the email I sent her it sends her to ICloud.com on safari. Instead of opening on her computer. Any suggestion would be greatly appreciated. Her Mac computer is brand new and up to date.

iMac, iOS 8.2

Posted on Apr 5, 2015 6:15 PM

Reply
1 reply

Apr 8, 2015 3:01 PM in response to JWright55

Hey there JWright55,


I understand that you are having some issues with the ability to subscribe to a shared album through iCloud. The first item I would like to mention is that it seems as if the iCloud.com page is loading when you click in the email so that she will be able to sign into her iCloud account and accept the invitation.

If this does not work, you may want to try resending the invitation:


iCloud: Resend invitations to your shared album

https://support.apple.com/kb/PH12074


You may also find more useful information through this link:


Get help using iCloud Photo Sharing and shared albums - Apple Support

https://support.apple.com/en-us/HT201077


Thanks for using the Apple Support Communities!


Cheers,


Braden

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

ICloud Invitation

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.