Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My music wont transfer to my iPhone 6 Plus from my computer. Apple wont do **** to help me.

i re-installed it restated my computer nothing works.

iPhone 6 Plus, iOS 8.2, worked 2 days ago

Posted on Apr 5, 2015 9:46 PM

Reply
3 replies

Apr 6, 2015 2:31 AM in response to Vincentxxx

Let's start by making sure that iTunes is properly repaired:



For general advice see Troubleshooting issues with iTunes for Windows updates.


The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.


The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.



Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.




Now try updating your device:


When the media on the device won't update as expected during a sync the method that usually works is this:

  • Export the contents of the camera roll. (You should do this routinely anyway.)
  • Backup the device, unless you have a recent backup that you would prefer to restore.
  • Restore as a new device. (The general restore process doesn't seem to clear things out before reloading, so there can be issues with missing artwork or incorrect capacity calculations.)
  • Restore the chosen backup.
  • In some cases it might pay to use the recovery mode method given in HT201263: If you can't update or restore your iPhone, iPad, or iPod touch at step 3 to ensure that a device has been completely reset before reloading your content.



    tt2

    My music wont transfer to my iPhone 6 Plus from my computer. Apple wont do **** to help me.

    Welcome to Apple Support Community
    A forum where Apple customers help each other with their products. Get started with your Apple ID.