I'm unable to download or update my apps/books from the AppStore on my iPad.
I googled for some solutions, but none of them worked. I am able to see that the download circle fills up when I try to get an app, but then a pop up says that it's unable to download at this time. Same with updates.
Does any one have any pointers? This is getting really frustrating.
Cheers!
iPad Air, iOS 8.2
Hi, jimac.1729.
Thank you for visiting Apple Support Communities.
I understand that you are unable to download or update an App. Sometimes simply forcing all apps to close and restarting the device can resolve this issue. Also, try going through the steps outlined below.
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
- Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.- Make sure that your iOS software is up to date by tapping Settings > General > Software Update(iOS 5 or later) or connecting your iOS device to iTunes and clicking
Check for Update
on your device's Summary page.- Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.- Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
- Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
- Try resetting (turning off and then on again) your Wi-Fi router.
- If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Can't connect to the iTunes Store
-Jason H.
I am also having the same issue. Not able to update apps to my cellular iPad Air 2 since the latest 8.3 update. The reply by jason269 is very basic and I believe we all try that before asking for help on this form. I have plenty of memory on my iPad. Please suggest what can I do to update?
Nope this does not work I am on ipad Air 2 working on ur latest iOS and I and many seem to face the same problem what fourms suggest is I format my Ipad. Wonder how is this different from driod where I used to do the same
Unable to download/update apps on my iPad Air 2 (iOS 8.2). Anyone else facing the same issue?
