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No SIM Card Installed

Since updating to IOS 8.2 my iphone5 frequently tells me No SIM Card Installed, if I reboot the phone it's fine for a while, any one else have a similar experience?

iPhone 5, iOS 8.2

Posted on Apr 6, 2015 12:54 PM

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1 reply

Apr 9, 2015 11:32 AM in response to ojcraig

Hello ojcraig,


Thanks for using Apple Support Communities.


To troubleshoot this issue where your iPhone displays No SIM, please follow the directions below. As of April 8th, iOS 8.3 has been released, which you will first need to update to.


In some situations, the status bar on your iPhone might display No SIM, even though your iPhone has a SIM card. You might see an alert saying "Invalid SIM" or "No SIM Card installed."

If you see any of the above symptoms on your iPhone, follow these steps:

  1. Update your iPhone to the latest version of iOS.
  2. Turn airplane mode on and then off again.
  3. Restart your iPhone.
  4. Check for a carrier settings update. Go to Settings > General > About. Install any available update.
  5. Remove the SIM card and make sure that it's a valid SIM that your carrier provided. Also make sure that it's not damaged, worn, or modified. Then reinsert it.
    A SIM tray that comes with one iPhone model won't necessarily work with a different iPhone model. When you insert the correct SIM tray, the SIM tray should be flush with the device.
  6. If you have another SIM card, insert it. You can use a SIM card from any phone with the same format as your iPhone SIM card. If your iPhone works with that SIM card, contact the carrier that issued your original SIM card.
  7. Restore the iPhone.

If you still see the issue, contact Apple support.



If you see 'No SIM' alert on iPhone - Apple Support


Take care,

Alex H.

No SIM Card Installed

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