some songs that are showing as synced not playing

Question

Level 1

0 points

some songs that are showing as synced not playing

I have songs that are showing as synced on my device (iPhone 5) but wont play the affected songs are completely random and so there's no way of knowing which songs are affected until you try to play one. I know the audio files themselves are ok as if you untick the affected song re-sync then re-tick the same song and sync again it will then play on the device.

I have far to many songs to go through them all to find those affected.

Thanks

Dan.

iPhone 5, iOS 8.2

Posted on Apr 6, 2015 12:10 PM

Reply

Answer 1

turingtest2

Level 10

278,119 points

Apr 7, 2015 3:20 AM in response to leafhound

When the media on the device won't update as expected during a sync the method that usually works is this:

Export the contents of the camera roll. (You should do this routinely anyway.)
Backup the device, unless you have a recent backup that you would prefer to restore.
Restore as a new device. (The general restore process doesn't seem to clear things out before reloading, so there can be issues with missing artwork or incorrect capacity calculations.)
Restore the chosen backup.

In some cases it might pay to use the recovery mode method given in HT201263: If you can't update or restore your iPhone, iPad, or iPod touch at step 3 to ensure that a device has been completely reset before reloading your content.

tt2

Reply

Answer 2

leafhound Author

Level 1

0 points

Apr 17, 2015 5:09 AM in response to turingtest2

Thanks for the reply, I've now restored the phone 3 times. I'm manually syncing albums one at a time as dragging anymore than one guarantees some tracks won't sync, but at least those track can be identified and fixed as they show as un-synced it's the track that show as synced but aren't really there thats the big problem and i just can't seem to fix it.

Dan.

Reply