-
All replies
-
Helpful answers
-
Apr 7, 2015 3:20 AM in response to leafhoundby turingtest2,When the media on the device won't update as expected during a sync the method that usually works is this:
- Export the contents of the camera roll. (You should do this routinely anyway.)
- Backup the device, unless you have a recent backup that you would prefer to restore.
- Restore as a new device. (The general restore process doesn't seem to clear things out before reloading, so there can be issues with missing artwork or incorrect capacity calculations.)
- Restore the chosen backup.
In some cases it might pay to use the recovery mode method given in HT201263: If you can't update or restore your iPhone, iPad, or iPod touch at step 3 to ensure that a device has been completely reset before reloading your content.
tt2
-
Apr 17, 2015 5:09 AM in response to turingtest2by leafhound,Thanks for the reply, I've now restored the phone 3 times. I'm manually syncing albums one at a time as dragging anymore than one guarantees some tracks won't sync, but at least those track can be identified and fixed as they show as un-synced it's the track that show as synced but aren't really there thats the big problem and i just can't seem to fix it.
Dan.