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My 2010 Macbook Pro keeps crashing- Cant diagnose if its Hardware or software

Hello,


This is my first post in the community. I apologize if this is a repeat question but I have looked through other threads and could not find a solution.


My mid 2010 Macbook Pro 4GB Ram 120 GB SSD i5 keeps crashing for no reason. It crashes at completely different times and is not consistent. Sometimes if i am opening a new tab or multitasking, even if i am typing a document or copying and pasting text the mac would just randomly crash.


At first I assumed it was a software problem so I deleted all files on the mac and installed the new OS yet the problem still continued. I have realized that if I do less tasks at a time it crashed less frequently but this is a mac and Im sure it is not normal if I can't do research and write a paper at the same time.



Below is the report of one of the crashes. It would be great if someone could tell me if this is a software or hardware issue as I don't have warranty anymore and may need to purchase a new computer because I can't count the amount of times it has crashed while I was doing an assignment.


Anonymous UUID: 90BFB526-92D6-7AE0-DA41-3EC4FA494004


Thu Mar 26 19:32:11 2015


*** Panic Report ***

panic(cpu 2 caller 0xffffff7f892cef63): "GPU Panic: [<None>] 3 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80adf61000 0x0a5480a2, D0, P2/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.8.6/src/AppleM uxControl/kext/GPUPanic.cpp:127

Backtrace (CPU 2), Frame : Return Address

0xffffff809bde2c40 : 0xffffff800652fe41

0xffffff809bde2cc0 : 0xffffff7f892cef63

0xffffff809bde2da0 : 0xffffff7f872ecb9f

0xffffff809bde2e60 : 0xffffff7f873b618e

0xffffff809bde2ea0 : 0xffffff7f873b61fe

0xffffff809bde2f10 : 0xffffff7f87635056

0xffffff809bde3040 : 0xffffff7f873d982d

0xffffff809bde3060 : 0xffffff7f872f35f1

0xffffff809bde3110 : 0xffffff7f872f10fc

0xffffff809bde3310 : 0xffffff7f872f2a4b

0xffffff809bde33e0 : 0xffffff7f888abefa

0xffffff809bde3550 : 0xffffff7f8886d695

0xffffff809bde35b0 : 0xffffff7f888a2308

0xffffff809bde38f0 : 0xffffff7f8884f188

0xffffff809bde3920 : 0xffffff7f8885324d

0xffffff809bde3960 : 0xffffff7f87bcfd9a

0xffffff809bde3ae0 : 0xffffff7f87bcf7f4

0xffffff809bde3b10 : 0xffffff7f87bd4666

0xffffff809bde3b60 : 0xffffff8006b010cf

0xffffff809bde3bc0 : 0xffffff8006afe9c3

0xffffff809bde3d00 : 0xffffff80065e4a87

0xffffff809bde3e10 : 0xffffff8006533f8c

0xffffff809bde3e40 : 0xffffff8006518a93

0xffffff809bde3e90 : 0xffffff80065293bd

0xffffff809bde3f10 : 0xffffff80066059fa

0xffffff809bde3fb0 : 0xffffff8006636ea6

Kernel Extensions in backtrace:

com.apple.driver.AppleMuxControl(3.8.6)[BE610379-FAEA-3E8F-B6AF-F92B70B3C5CD]@0 xffffff7f892c0000->0xffffff7f892d3fff

dependency: com.apple.driver.AppleGraphicsControl(3.8.6)[76B001B1-30F1-3D72-B264-85D77B254C 2F]@0xffffff7f892b8000

dependency: com.apple.iokit.IOACPIFamily(1.4)[70E2B65E-A91A-3522-A1A0-79FD63EABB4C]@0xfffff f7f870d2000

dependency: com.apple.iokit.IOPCIFamily(2.9)[56AD16B5-4F29-3F74-93E7-D492B3966DE2]@0xffffff 7f86d24000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[619F6C9F-0461-3BA1-A75F-53BB0F87ACD3]@0 xffffff7f87245000

dependency: com.apple.driver.AppleBacklightExpert(1.1.0)[42706EB3-1447-3931-A668-FBAC58AAAA 7A]@0xffffff7f892bb000

com.apple.iokit.IOSurface(97.0)[B4E2654D-4087-3875-9D59-E899A0A04F0E]@0xffffff7 f87bcd000->0xffffff7f87bdffff

com.apple.nvidia.classic.NVDAResmanTesla(10.0)[796AE430-39FB-3255-8161-D52AFA28 EE2B]@0xffffff7f8729c000->0xffffff7f87505fff

dependency: com.apple.iokit.IOPCIFamily(2.9)[56AD16B5-4F29-3F74-93E7-D492B3966DE2]@0xffffff 7f86d24000

dependency: com.apple.iokit.IONDRVSupport(2.4.1)[E5A48E71-70F5-3B01-81D3-C2B037BBE80A]@0xff ffff7f8728c000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[619F6C9F-0461-3BA1-A75F-53BB0F87ACD3]@0 xffffff7f87245000

com.apple.nvidia.classic.NVDANV50HalTesla(10.0)[7FE40648-F15F-3E18-91E2-FDDDF4C DA355]@0xffffff7f87510000->0xffffff7f877b9fff

dependency: com.apple.nvidia.classic.NVDAResmanTesla(10.0.0)[796AE430-39FB-3255-8161-D52AFA 28EE2B]@0xffffff7f8729c000

dependency: com.apple.iokit.IOPCIFamily(2.9)[56AD16B5-4F29-3F74-93E7-D492B3966DE2]@0xffffff 7f86d24000

com.apple.GeForceTesla(10.0)[3EA67900-B4A9-30BB-964D-0904DA5421CC]@0xffffff7f88 846000->0xffffff7f88913fff

dependency: com.apple.iokit.IOPCIFamily(2.9)[56AD16B5-4F29-3F74-93E7-D492B3966DE2]@0xffffff 7f86d24000

dependency: com.apple.iokit.IONDRVSupport(2.4.1)[E5A48E71-70F5-3B01-81D3-C2B037BBE80A]@0xff ffff7f8728c000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[619F6C9F-0461-3BA1-A75F-53BB0F87ACD3]@0 xffffff7f87245000

dependency: com.apple.nvidia.classic.NVDAResmanTesla(10.0.0)[796AE430-39FB-3255-8161-D52AFA 28EE2B]@0xffffff7f8729c000


BSD process name corresponding to current thread: com.apple.WebKit


Mac OS version:

14C109


Kernel version:

Darwin Kernel Version 14.1.0: Mon Dec 22 23:10:38 PST 2014; root:xnu-2782.10.72~2/RELEASE_X86_64

Kernel UUID: DCF5C2D5-16AE-37F5-B2BE-ED127048DFF5

Kernel slide: 0x0000000006200000

Kernel text base: 0xffffff8006400000

__HIB text base: 0xffffff8006300000

System model name: MacBookPro6,2 (Mac-F22586C8)


System uptime in nanoseconds: 273789312489116

last loaded kext at 266227231049184: com.apple.driver.AppleUSBTCKeyEventDriver 240.2 (addr 0xffffff7f89416000, size 12288)

last unloaded kext at 266396405693567: com.apple.driver.AppleUSBCDC 4.2.2b5 (addr 0xffffff7f89410000, size 16384)

loaded kexts:

com.avg.Antivirus.OnAccess.kext 2015.0

com.apple.filesystems.smbfs 3.0.0

com.apple.driver.AudioAUUC 1.70

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.driver.AGPM 100.15.5

com.apple.iokit.IOBluetoothSerialManager 4.3.2f6

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.driver.AppleHDA 269.25

com.apple.driver.AppleUpstreamUserClient 3.6.1

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.GeForceTesla 10.0.0

com.apple.driver.AppleIntelHDGraphics 10.0.0

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleIntelHDGraphicsFB 10.0.0

com.apple.driver.AppleHWAccess 1

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.driver.AppleSMCLMU 2.0.7d0

com.apple.driver.AppleHV 1

com.apple.driver.AppleLPC 1.7.3

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.2f6

com.apple.driver.AppleMikeyDriver 269.25

com.apple.driver.AppleMuxControl 3.8.6

com.apple.driver.AppleMCCSControl 1.2.11

com.apple.driver.SMCMotionSensor 3.0.4d1

com.apple.driver.AppleUSBTCButtons 240.2

com.apple.driver.AppleUSBTCKeyboard 240.2

com.apple.driver.AppleIRController 327.5

com.apple.driver.AppleUSBCardReader 3.5.1

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 35

com.apple.iokit.SCSITaskUserClient 3.7.3

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.7.0

com.apple.driver.AirPort.Brcm4331 800.20.24

com.apple.driver.AppleUSBHub 705.4.2

com.apple.driver.AppleFWOHCI 5.5.2

com.apple.iokit.AppleBCM5701Ethernet 10.1.3

com.apple.driver.AppleAHCIPort 3.1.0

com.apple.driver.AppleUSBEHCI 705.4.14

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleACPIButtons 3.1

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 3.1

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0

com.apple.nke.applicationfirewall 161

com.apple.security.quarantine 3

com.apple.security.TMSafetyNet 8

com.apple.driver.AppleIntelCPUPowerManagement 218.0.0

com.apple.kext.triggers 1.0

com.apple.AppleGraphicsDeviceControl 3.8.6

com.apple.iokit.IOSerialFamily 11

com.apple.driver.DspFuncLib 269.25

com.apple.kext.OSvKernDSPLib 1.15

com.apple.nvidia.classic.NVDANV50HalTesla 10.0.0

com.apple.nvidia.classic.NVDAResmanTesla 10.0.0

com.apple.iokit.IOSurface 97

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.iokit.IOUSBUserClient 705.4.0

com.apple.iokit.IOFireWireIP 2.2.6

com.apple.driver.AppleHDAController 269.25

com.apple.iokit.IOHDAFamily 269.25

com.apple.iokit.IOAudioFamily 203.3

com.apple.vecLib.kext 1.2.0

com.apple.driver.IOPlatformPluginFamily 5.8.1d38

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.2f6

com.apple.iokit.IOBluetoothFamily 4.3.2f6

com.apple.driver.AppleGraphicsControl 3.8.6

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.driver.AppleSMBusController 1.0.13d1

com.apple.driver.AppleSMBusPCI 1.0.12d1

com.apple.driver.AppleSMC 3.1.9

com.apple.driver.AppleUSBMultitouch 245.2

com.apple.iokit.IOUSBHIDDriver 705.4.0

com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.3

com.apple.iokit.IOUSBMassStorageClass 3.7.1

com.apple.driver.CoreStorage 471.10.6

com.apple.driver.AppleUSBMergeNub 705.4.0

com.apple.driver.AppleUSBComposite 705.4.9

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.3

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.iokit.IOAHCISerialATAPI 2.6.1

com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.3

com.apple.iokit.IOFireWireFamily 4.5.6

com.apple.iokit.IO80211Family 710.55

com.apple.iokit.IOEthernetAVBController 1.0.3b3

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOAHCIFamily 2.7.5

com.apple.iokit.IOUSBFamily 710.4.14

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.DiskImages 396

com.apple.iokit.IOStorageFamily 2.0

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 3.1

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.Libm 1

com.apple.kec.pthread 1

com.apple.kec.corecrypto 1.0

Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i5, 2.4 GHz, 4 GB, SMC 1.58f16

Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB

Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB

Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020

Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.24)

Bluetooth: Version 4.3.2f6 15235, 3 services, 27 devices, 1 incoming serial ports

Network Service: Ethernet, Ethernet, en0

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: APPLE SSD TS128B, 121.33 GB

Serial ATA Device: MATSHITADVD-R UJ-898

USB Device: Hub

USB Device: Internal Memory Card Reader

USB Device: BRCM2070 Hub

USB Device: Bluetooth USB Host Controller

USB Device: Apple Internal Keyboard / Trackpad

USB Device: Hub

USB Device: Built-in iSight

USB Device: IR Receiver

Thunderbolt Bus:





Any help would be appreciated.


Thanks in advance

MacBook Pro, OS X Yosemite (10.10.2), 120 GB SSD 4GB DDR3 i5

Posted on Apr 6, 2015 2:06 PM

Reply
1 reply

Apr 6, 2015 5:14 PM in response to jjathemacpro

You have the MacBookPro6,2—the Edsel of Macs. It may have the logic-board defect that was covered by a recall program that has now ended.

Residents of the EU may be entitled to warranty service for up to six years after purchase.

Make a "Genius" appointment at an Apple Store, or go to another authorized service provider, to have the machine tested. The routine hardware diagnostics used by service providers do not detect the fault. There is a specific test for this issue that Apple calls "VST" (for "Video Switching Test.") Ask for it. A "Failed" result means that the fault is present.

You may be quoted a price of about $300 (in the U.S.) for a "depot repair," which involves shipping the unit to a central repair facility and takes about two weeks. For that flat fee, anything found wrong with it should be fixed, not just the logic board.

Sometimes the replacement part is also defective, so be prepared for that possibility. If you decide to pay for a new logic board, test thoroughly during the 90-day warranty period on the repair. Some owners have reported that they went through as many as three replacement boards before getting one that worked.

If you don't want to pay for the repair, you may (or may not) be able to work around the problem by disabling automatic graphics switching. To use the discrete graphics processor, you'll need a third-party utility to switch to it manually.

Often the problems start after an OS upgrade. If the upgrade was recent, and you have backups, then you can revert to a previous OS X version.

My 2010 Macbook Pro keeps crashing- Cant diagnose if its Hardware or software

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