HT201290: If QuickTime Player can't open an audio or video file
Learn about If QuickTime Player can't open an audio or video file
-
All replies
-
Helpful answers
-
Apr 8, 2015 9:42 AM in response to ellhenby Jon Walker,I would like to watch downloaded files of a TV series which are on my hard drive. However, 4 of the downloaded files will not play using QuickTime. Episodes 5 through 11 are fine. I borrowed an external drive from a friend who downloaded the same and have attached the external drive to my laptop--same problem. I downloaded the previous QuickTime Player but that doesn't help either. Please--any suggestions?
Since it is unlikely that two different people downloading the same files would end up with the same files being corrupted... Were episodes 1-4 encoded using the same compression formats as 5-11? Do episodes 1-4 open in an alternative media player like VLC? What error message, if any, is given for not opening?
