dmaert

Q: Edit family share child info

I Created a iCloud account for my grandson so I could add him to my family share account. I accidentally put the wrong age for him. How can I edit this?

iPad Air, iOS 8.2

Posted on Apr 6, 2015 6:22 PM

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Q: Edit family share child info

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  • by brenden dv,

    brenden dv brenden dv Apr 9, 2015 1:57 PM in response to dmaert
    Community Specialists
    Apr 9, 2015 1:57 PM in response to dmaert

    Hi dmaert,

     

    If you need to change the birth date associated with an Apple ID, you may find the information and steps outlined in the following article helpful:

     

    Update the birth date associated with your Apple ID - Apple Support

     

    Regards,

    - Brenden

  • by redmountainskye,

    redmountainskye redmountainskye Jul 6, 2015 5:14 PM in response to brenden dv
    Level 1 (0 points)
    Jul 6, 2015 5:14 PM in response to brenden dv

    This does not work. The date of birth is not highlighted and I cannot change it in my sons account. Please update with a fix! I have spent multiple days and countless hours trying to get this Family Sharing working and it's a bust. I have followed every single direction from Apple to set this up and it will not work. Clearly I need to change my son's age to above 13, but now I can't even do that. Nor can I erase him from my family which is absurd considering I am the plan administrator/organizer,  and the one paying the bill!!!!!