Deleting unwanted app folders

Question

Level 1

31 points

Deleting unwanted app folders

I have an unwanted folder in my iCloud Drive and I would like to know how to delete it from my iCloud Drive.

The folder must have been created when I installed the GoodReader app on my iPad, but I found that the this app was not very good and did not suit my purposes. Unfortunately, during the app installation, GoodReader created this folder. I have not yet found anywhere that tells me how to delete it. Selecting the folder does not allow me to delete like a file.

Regards

Schof

Posted on Apr 6, 2015 11:56 PM

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Answer 1

Apr 7, 2015 5:29 AM in response to Schof

I know it's not the same app, but I have no problems deleting 3rd party folders.

Have you tried changing permissions on this folder.

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Answer 2

Schof Author

Level 1

31 points

Apr 7, 2015 5:48 AM in response to Winston Churchill

The GoodReader folder only appears if I login to my iCloud using a web browser and select iCloud Drive. This folder does not appear in iCloud on my iPad or my iPhone. Nor does it appear if I select iCloud Drive on my Mac Mini or my MacBook Pro. I have erased the GoodReader app from my iPad and have restored the iPad since I deleted the app. This is why I am puzzled as to how to delete the folder because I get no delete options when I try to delete the folder.

Regards

Schof

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Answer 3

Apr 7, 2015 5:57 AM in response to Schof

Are you able to delete it from System preferences.

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Answer 4

Schof Author

Level 1

31 points

Apr 7, 2015 6:03 AM in response to Winston Churchill

The GoodReader folder does not appear in System Preferences. This folder only appears in iCloud Drive when I login to my iCloud account using a web browser, either Safari or Chrome.

Regards

Schof

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Answer 5

Apr 7, 2015 6:53 AM in response to Schof

Then I'm wondering if it's really there at all and not a cache issue. Have you tried emptying the cache. Can you see the folder in your mobile documents folder (you might need to look using Time Machine).

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Answer 6

Schof Author

Level 1

31 points

Apr 7, 2015 7:03 AM in response to Winston Churchill

TThe caches are cleared and so is my browsing history. This GoodReader folder only appears in iCloud Drive in my iCloud account when I open it in a web browser.

Regards

Schof

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Answer 7

Apr 7, 2015 7:05 AM in response to Schof

If it doesn't appear in your Mobile Document folder it doesn't exist.

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Answer 8

Apr 8, 2015 12:17 AM in response to Winston Churchill

Did you actually look in your Mobile Documents folder.

The other thing you might try is re-installing the app and then turning the folder off at settings > iCloud > iCloud drive, before removing the appertain.

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Answer 9

Schof Author

Level 1

31 points

Apr 7, 2015 7:28 AM in response to Winston Churchill

I Do not have a specific mobile documents folder on my iPad. On my MacBook and Mac Mini I have iCloud Drive and the only folders that appear there are specific to the apps that use the, for example Pages, Preview and so on. No GoodReader folder.

Regards

Schof

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Answer 10

Apr 8, 2015 12:17 AM in response to Schof

Your Mobile Documents Folder is hidden on your Mac, I won't go into how to find it just now, until you try the last thing I suggested.

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Answer 11

Schof Author

Level 1

31 points

Apr 8, 2015 12:16 AM in response to Winston Churchill

I have located the Mobile Documents folder on my MacBook Pro and the GoodReader folder is there, but I cannot delete it. I click on it and select move to trash and confirm that the folder will be deleted everywhere. However, nothing happens and the folder is still there.

I cannot access Get Info for this folder so that I can change permissions on the folder. So how do I change permissions and delete the folder?

I have reinstalled the GoodReader app, but cannot open it. The app is asking for an access key which I do not have. This did not happen when I first installed this app last year. I am not connected to any business network and I am an individual trying to get rid of something. I have contacted the app developer for help on the access key.

Regards

Schof

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Answer 12

Apr 8, 2015 3:43 AM in response to Schof

I have contacted the app developer for help on the access key.

I think I'd be tempted to follow that route for the time being.

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