HT201104: iCloud Drive FAQ
Learn about iCloud Drive FAQ
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Apr 7, 2015 5:48 AM in response to Winston Churchillby Schof,The GoodReader folder only appears if I login to my iCloud using a web browser and select iCloud Drive. This folder does not appear in iCloud on my iPad or my iPhone. Nor does it appear if I select iCloud Drive on my Mac Mini or my MacBook Pro. I have erased the GoodReader app from my iPad and have restored the iPad since I deleted the app. This is why I am puzzled as to how to delete the folder because I get no delete options when I try to delete the folder.
Regards
Schof
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Apr 7, 2015 5:57 AM in response to Schofby Winston Churchill,Are you able to delete it from System preferences.
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Apr 7, 2015 6:03 AM in response to Winston Churchillby Schof,The GoodReader folder does not appear in System Preferences. This folder only appears in iCloud Drive when I login to my iCloud account using a web browser, either Safari or Chrome.
Regards
Schof
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Apr 7, 2015 6:53 AM in response to Schofby Winston Churchill,Then I'm wondering if it's really there at all and not a cache issue. Have you tried emptying the cache. Can you see the folder in your mobile documents folder (you might need to look using Time Machine).
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Apr 7, 2015 7:03 AM in response to Winston Churchillby Schof,TThe caches are cleared and so is my browsing history. This GoodReader folder only appears in iCloud Drive in my iCloud account when I open it in a web browser.
Regards
Schof
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Apr 7, 2015 7:05 AM in response to Schofby Winston Churchill,If it doesn't appear in your Mobile Document folder it doesn't exist.
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by Winston Churchill,★HelpfulApr 8, 2015 12:17 AM in response to Winston Churchill
Winston Churchill
Apr 8, 2015 12:17 AM
in response to Winston Churchill
Level 10 (104,053 points)
Apple TVDid you actually look in your Mobile Documents folder.
The other thing you might try is re-installing the app and then turning the folder off at settings > iCloud > iCloud drive, before removing the appertain.
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Apr 7, 2015 7:28 AM in response to Winston Churchillby Schof,I Do not have a specific mobile documents folder on my iPad. On my MacBook and Mac Mini I have iCloud Drive and the only folders that appear there are specific to the apps that use the, for example Pages, Preview and so on. No GoodReader folder.
Regards
Schof
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Apr 8, 2015 12:17 AM in response to Schofby Winston Churchill,★HelpfulYour Mobile Documents Folder is hidden on your Mac, I won't go into how to find it just now, until you try the last thing I suggested.
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Apr 8, 2015 12:16 AM in response to Winston Churchillby Schof,I have located the Mobile Documents folder on my MacBook Pro and the GoodReader folder is there, but I cannot delete it. I click on it and select move to trash and confirm that the folder will be deleted everywhere. However, nothing happens and the folder is still there.
I cannot access Get Info for this folder so that I can change permissions on the folder. So how do I change permissions and delete the folder?
I have reinstalled the GoodReader app, but cannot open it. The app is asking for an access key which I do not have. This did not happen when I first installed this app last year. I am not connected to any business network and I am an individual trying to get rid of something. I have contacted the app developer for help on the access key.
Regards
Schof
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Apr 8, 2015 3:43 AM in response to Schofby Winston Churchill,I have contacted the app developer for help on the access key.
I think I'd be tempted to follow that route for the time being.
