I've lost sound on my video and messenger. When I playback there's no sound.

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Level 1

9 points

I've lost sound on my video and messenger. When I playback there's no sound.

When I did a video recording today and in summer, there's no sound on playback. I know I have been experiencing a lot of trouble with my camera on my iPad lately as can't do selfies on it anymore without it freezing, resulting in taking mirror pics the old fashioned way, lol! Now I get no sound when I or a friend plays back my voice... What's going on! how do I fix this? I'm hating my iPad 2 lately! Think you guys will get sick of me by the end of this year, lol! The mic is switched on in messenger and on the settings for Mono sound, somethin like that...

iPad 2, iOS 8.1.3

Posted on Apr 7, 2015 3:28 AM

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Answer 1

jazcan

Level 4

1,456 points

Apr 7, 2015 3:58 AM in response to Julzzan

As far as your camera freezing, unfortunately that may be a hardware issue. Try doing a soft reset, holding down the home & sleep/wake buttons until the Apple logo appears then let go & let the iPad boot up normally.

If that doesn't work, there was another suggestion to let the power on the iPad completely drain, then charge fully.

As a last resort you could do a restore & set up as new and hope that fixes the issue.

Is your iPad in a case? If so, make sure the mic is not obstructed (it's located in the middle of the top edge (above the front facing camera). Try blowing some compressed air into it to free up any dust that may have accumulated.

Hope this helps!

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