Streaming problem with Apple TVe

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Level 1

4 points

Streaming problem with Apple TVe

i have an ATV which I have been using to stream the contents of my iTunes library from my Late 2009 iMac to my HD TV. Of late, I think since tthe last update to the ATV software, the waiting wheel just keeps spinning for a very long time when I am trying to watch a movie. The movie does start playing after a very long time but then stops, apparently when it has used up the data it has buffered. It starts playing again after it has stored up some more data but after a long time and stops again after a while.

There seems to be no problem streaming music or displaying photos. It seems to be a slow wi-fi problem, but the network signal strength seems fine, four to five bars out of the maximum five.

Would be grateful for some pointers to a solution.

Thanks in advance

iPhone 4S, iOS 7.0.4

Posted on Apr 7, 2015 7:00 AM

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Answer 1

Apr 7, 2015 7:02 AM in response to javeds

Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.

You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.

Refer to your router manual for instructions on changing your wifi channel or adjusting your multicast rate.

There are other types of problems that can affect networks, but this is by far the most common, hence worth mentioning first. Networks that have inherent issues can be seen to work differently with different versions of the same software. You might also try moving the Apple TV away from other electrical equipment.

The following article(s) may help you.

Troubleshooting Wi-Fi networks and connections

Recommended Wi-Fi settings

Sources of Interference

Wifi Diagnostic Software (for Mac users)

You may also find some help on this page, where I’ve collected some of the more unusual solutions to network issues.

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