Chilipistol

Q: Apple TV slow buffering of ITunes Library

This is a recent development.  I have owned and operated two Apple TV's 2 now over two years without any issue till 2 weeks ago.

 

While both my Apple TV's connect to my ITunes Library without issue.  Both ATV's are having considerable trouble buffering my home movie video collection as well as music on ITunes Library.  It is taking upwards of 4 hours to buffer a movie currently.

 

I have restarted my Mac Mini, both ATV's, and rebooted my home network (router).  I have shut down and restarted home sharing as well.

 

1.  All other apps are working fine.  Netflix no problem...

2.  Wi-Fi Signal Strength is good.

3.  Actually even my IPhone 6 and IPads are having issues buffering content from ITunes Library.

 

Any advise?

AppleTV 2

Posted on Apr 7, 2015 7:46 AM

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Q: Apple TV slow buffering of ITunes Library

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  • by joe_7399,

    joe_7399 joe_7399 Apr 10, 2015 8:22 AM in response to Chilipistol
    Community Specialists
    Apr 10, 2015 8:22 AM in response to Chilipistol

    Hi Chilipistol,

     

    Welcome to the Apple Support Communities!

     

    It sounds to me like you are using Home Sharing to view content on your Apple TV, but the content is loading a lot slower than you would expect. In this situation, I would recommend reading over and working through the attached article, especially steps 4 and beyond. 

     

    Troubleshooting Home Sharing - Apple Support

     

    Best regards,

    Joe

  • by andrewfromshoreham,

    andrewfromshoreham andrewfromshoreham Apr 10, 2015 3:22 PM in response to Chilipistol
    Level 1 (0 points)
    Apr 10, 2015 3:22 PM in response to Chilipistol

    I had problems with home sharing since the latest software updates (Mac and ATV).  The home sharing of video files stopped working reliably, a movie would start and then would stop a few minutes later.  I did a complete reset on the ATV and now all is working properly again. 

     

    All the best

     

    Andrew