kimau1
Level 1 (0 points)

Q: iCloud Drive

How do I make the "iCloud Drive" stop "upgrading" on my iphone 5S?

iPhone 5s, iOS 8.2

Posted on Apr 7, 2015 3:36 PM

Close
kimau1

Q: iCloud Drive

  • All replies
  • Helpful answers

  • by brenden dv,

    brenden dv brenden dv Apr 10, 2015 2:50 PM in response to kimau1
    Community Specialists
    Apr 10, 2015 2:50 PM in response to kimau1

    Hello kimau1,

     

    I'm sorry to hear you are having these issues with iCloud Drive. If you are still seeing "upgrading" on your iPhone, you may find the following article helpful:

     

    What if my upgrade to iCloud Drive pauses or doesn't respond?

    Check your Internet connection. In your iOS device’s status bar, look for an Edge, 3G, 4G, LTE, or Wi-Fi icon. On your computer, look in your local network utility for an active wired or wireless network connection. Then open a website from your browser to make sure you're connected. You can use these steps to check your Internet connection on your Mac or iOS device.

     

    If you lose your Internet connection, the upgrade will pause for a short time, then try again. If your upgrade still doesn't respond, contact Apple Support.

     

    Get help using iCloud Drive - Apple Support

     

    Sincerely,

    - Brenden