Apple Event: May 7th at 7 am PT
Newsroom Update
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Hi Aply are
I am so angry at Apple
Why you ask?
Fourteen months ago, I bought an iPhone 5 s high price
Two weeks ago I attempted to update your phone 8.2 phone, but the blue screen
Phone not tied down and no water
Why phone this expensive should find a hardware problem?
I am living in Iran
But in my country is not Apple Store
What is the duty of my phone?
Phone
LL / A
iPhone 5s, iOS 7.1.2
This is a user-to-user technical support forum. Apple is not here. Use the Contact Us link at the bottom right of every page for information on how to contact Apple for assistance.
To the best of my knowledge, Apple does not sell or service any products in Iran. Therefore, in order to receive out of warranty service on your phone, you'd need to take the phone back to the country of purchase.
This is a user-to-user technical support forum. Apple is not here. Use the Contact Us link at the bottom right of every page for information on how to contact Apple for assistance.
To the best of my knowledge, Apple does not sell or service any products in Iran. Therefore, in order to receive out of warranty service on your phone, you'd need to take the phone back to the country of purchase.
سلام
با توجه به اینکه گارانتی گوشی تمام شده
اگر گوشی را بفرستم امریکا
چه شرایطی پیدا میکند ؟
You cannot send it back. You must take it back, or send it to someone in the US who can take it to an Apple store or ship it to Apple. Apple does not accept International shipments. If it is out of warranty Apple will replace it for $269 USD. There is always risk in buying a product for use in a country where there is no support.
The problem may not be hardware. Have you tried a reset (hold the HOME and SLEEP buttons at the same time until an Apple logo appears (10-30 seconds)?
You can also try to restore it using Recovery Mode
My dear friend
Special thanks
The Help
I tried
Not fixed
I think
It is a hardware problem
Apple should
Accepts responsibility
Tanks For you
asopas100 wrote:
It is a hardware problem
Apple should
Accepts responsibility
And Apple most likely will accept responsibility for anything covered under warranty once you take it back to the U.S. for service.
Out-of-warranty replacement starts at $269 USD.
No, you can not send it to Apple by mail. You will need to bring it to the U.S. or send it to a friend of family member in the U.S. and have them take it to Apple.
Yes
Thanks to my friend
Is not fair
US $ 269
Is too much
Apple is to blame for this event
If the issue is covered by warranty, it won't cost you anything. If it is not covered by warranty, you will have to pay. It works the same for everyone. You're not being unfairly singled out.
My good friend
Prior to update my iPhone
No problem
Why does?
IPhone 5s
After the update
Must be destroyed
What has this got to do with the warranty?
A defective product
Come to the market
After the update
Specified
There is a hardware problem
Warranty ???? !!!!
No no no
Not good
So different from Apple
What other companies?
IPhone doubles
Android price
Wish
Apple Comment
Was given
There is no Apple representation here. This is a user-to-user forum. Apple will never comment here.
asopas100 wrote:
Wish
Apple Comment
Was given
Meg told you in the first reply
This is a user-to-user technical support forum. Apple is not here. Use the Contact Us link at the bottom right of every page for information on how to contact Apple for assistance.
You marked that as solving your issue. So again, contact Apple. feedback
Pete
ahahahah
