DanielRolinson

Q: How do I get rid of this 'other' space on my disk?!

I've just tried to export a file on Final Cut Pro to tell me the project has failed due to a full disk. I've only owned the computer a few weeks and there's no way I could have filled 500GB. I checked About This Mac, to find this

 

 

 

Screen Shot 2015-04-08 at 15.12.16.png

 

Can anyone help me clear this up, I have no idea what 'other' consists of!!

MacBook Pro, OS X Mountain Lion (10.8.5)

Posted on Apr 8, 2015 7:15 AM

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Q: How do I get rid of this 'other' space on my disk?!

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  • by OGELTHORPE,

    OGELTHORPE OGELTHORPE Apr 8, 2015 7:22 AM in response to DanielRolinson
    Level 9 (52,793 points)
    Mac OS X
    Apr 8, 2015 7:22 AM in response to DanielRolinson

    First understand what OTHER is:

     

    https://support.apple.com/en-us/HT202867

     

    A reindex of Spotlight might correct the anamoly:

     

    https://support.apple.com/en-us/HT201716

     

    Ciao.

  • by DanielRolinson,

    DanielRolinson DanielRolinson Apr 8, 2015 7:54 AM in response to OGELTHORPE
    Level 1 (0 points)
    Apr 8, 2015 7:54 AM in response to OGELTHORPE

    Unfortunately this didn't work for me.

     

    Just installed CCleaner that picked up about 10GB of things to remove, shut down, restarted and everything and still it's showing as over 480GB of 'other' spaced used up.

  • by OGELTHORPE,

    OGELTHORPE OGELTHORPE Apr 8, 2015 8:00 AM in response to DanielRolinson
    Level 9 (52,793 points)
    Mac OS X
    Apr 8, 2015 8:00 AM in response to DanielRolinson

    DanielRolinson wrote:

     

    Just installed CCleaner that picked up about 10GB of things to remove,

    That was a mistake.  These so called cleaning applications will often clean out what should not be cleaned out or fail to delete what should be deleted or do so without eliminating all associated files.  I would urge you not yo use it or any other like application.

     

    Download from the Internet OmniDiskSweeper and Grand perspective (both free) and open them.  They will show all of your files and the respective sizes.  This should enable you to determine exactly what you have and what category they are in.

     

    Ciao.

  • by Linc Davis,

    Linc Davis Linc Davis Apr 8, 2015 8:15 AM in response to DanielRolinson
    Level 10 (208,037 points)
    Applications
    Apr 8, 2015 8:15 AM in response to DanielRolinson

    For information about the Other category in the Storage display, see this support article. If the Storage display seems to be inaccurate, try rebuilding the Spotlight index.

    Empty the Trash if you haven't already done so. If you use iPhoto, empty its internal Trash first:

              iPhoto ▹ Empty Trash

    Do the same in other applications, such as Aperture, that have an internal Trash feature. Then restart the computer. That will temporarily free up some space.

    According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation—not the mythical 10%, 15%, or any other percentage. You also need enough space left over to allow for growth of the data. There is little or no performance advantage to having more available space than the minimum Apple recommends. Available storage space that you'll never use is wasted space.

    When Time Machine backs up a portable Mac, some of the free space will be used to make local snapshots, which are backup copies of recently deleted files. The space occupied by local snapshots is reported as available by the Finder, and should be considered as such. In the Storage display of System Information, local snapshots are shown as  Backups. The snapshots are automatically deleted when they expire or when free space falls below a certain level. You ordinarily don't need to, and should not, delete local snapshots yourself. If you followed bad advice to disable local snapshots by running a shell command, you may have ended up with a lot of data in the Other category. Ask for instructions in that case.

    See this support article for some simple ways to free up storage space.

    You can more effectively use a tool such as OmniDiskSweeper (ODS) or GrandPerspective (GP) to explore the volume and find out what's taking up the space. You can also delete files with it, but don't do that unless you're sure that you know what you're deleting and that all data is safely backed up. That means you have multiple backups, not just one. Note that ODS only works with OS X 10.8 or later. If you're running an older OS version, use GP.

    Deleting files inside an iPhoto or Aperture library will corrupt the library. Any changes to a photo library must be made from within the application that created it. The same goes for Mail files.

    Proceed further only if the problem isn't solved by the above steps.

    ODS or GP can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To see everything, you have to run it as root.

    Back up all data now.

    If you have more than one user account, make sure you're logged in as an administrator. The administrator account is the one that was created automatically when you first set up the computer.

    Install the app you downloaded in the Applications folder as usual. Quit it if it's running.

    Triple-click anywhere in the corresponding line of text below on this page to select it, then copy the selected text to the Clipboard by pressing the key combination command-C:

    sudo /Applications/OmniDiskSweeper.app/Contents/MacOS/OmniDiskSweeper
    sudo /Applications/GrandPerspective.app/Contents/MacOS/GrandPerspective

    Launch the built-in Terminal application in any of the following ways:

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

    ☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.

    Paste into the Terminal window by pressing command-V. You'll be prompted for your login password, which won't be displayed when you type it. Type carefully and then press return. You may get a one-time warning to be careful. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator. Ignore any other messages that appear in the Terminal window.

    The application window will open, eventually showing all files in all folders, sorted by size. It may take a few minutes for the app to finish scanning.

    I don't recommend that you make a habit of doing this. Don't delete anything as root. If something needs to be deleted, make sure you know what it is and how it got there, and then delete it by other, safer, means. When in doubt, leave it alone or ask for guidance.

    When you're done with the app, quit it and also quit Terminal.

  • by Allan Eckert,

    Allan Eckert Allan Eckert Apr 8, 2015 8:17 AM in response to DanielRolinson
    Level 9 (54,090 points)
    Desktops
    Apr 8, 2015 8:17 AM in response to DanielRolinson

    Please download and install EtreCheck from http://www.etresoft.com/etrecheck

     

    Run it and post the report here

  • by DanielRolinson,

    DanielRolinson DanielRolinson Apr 8, 2015 9:21 AM in response to Allan Eckert
    Level 1 (0 points)
    Apr 8, 2015 9:21 AM in response to Allan Eckert

    Right I've gone onto Omnidisksweeper and the main offender is a folder where I store my videos. I make highlights for a football club and the matches are in there, this is the screen I'm faced with. Can anyone walk me through step by step what's going on?

     

     

    Screen Shot 2015-04-08 at 17.19.55.png

  • by Linc Davis,Helpful

    Linc Davis Linc Davis Apr 8, 2015 9:47 AM in response to DanielRolinson
    Level 10 (208,037 points)
    Applications
    Apr 8, 2015 9:47 AM in response to DanielRolinson
  • by DanielRolinson,

    DanielRolinson DanielRolinson Apr 8, 2015 10:07 AM in response to Linc Davis
    Level 1 (0 points)
    Apr 8, 2015 10:07 AM in response to Linc Davis

    Ahh that is helpful.

     

    I've deleted Render files in FCP and that's made about 50GB free. If I delete that folder that will delete the original files though won't it. But I can go into that and delete all the High Quality Media stuff:

     

    Screen Shot 2015-04-08 at 17.48.27.png

  • by Linc Davis,

    Linc Davis Linc Davis Apr 8, 2015 11:15 AM in response to DanielRolinson
    Level 10 (208,037 points)
    Applications
    Apr 8, 2015 11:15 AM in response to DanielRolinson

    I wouldn't suggest modifying the bundle except within FCP, if you intend to keep it. I can't tell you anything about FCP because I've never used it.

  • by NSM7578,

    NSM7578 NSM7578 Apr 8, 2015 11:59 AM in response to Linc Davis
    Level 1 (0 points)
    Apr 8, 2015 11:59 AM in response to Linc Davis

    Hi  

     

    if you're still having problems and it's only a couple of weeks old, I'd suggest giving support a call.

     

    I had the very same problem and wouldn't have been able to fix it without them as we delved into the deepest darkest parts of the system.

     

    My problem was caused by a Knowhow Cloud App that I'd downloaded and for some reason took up all the memory.

     

    Cant fault support and they said I wouldn't have found it on my own.

     

    Hope this helps and you get sorted.

     

    All the best!