miguel37801
Level 1 (0 points)

Q: valid bank visa won't be accepted by apple pay

My first Tennessee won't be added to my phone for apple pay.

My AmEx was added without a problem.

I went to the bank, they tried everything but still I am getting an "invalid card" message on the phone.

They asked me to contact apple, but don't know where to open a ticket.

Anyone had or has the same problem?

iPhone 6, iOS 8.2

Posted on Apr 8, 2015 8:24 AM

Close
miguel37801

Q: valid bank visa won't be accepted by apple pay

  • All replies
  • Helpful answers

Previous Page 2

  • by Helpmebeforeiscream,

    Helpmebeforeiscream Helpmebeforeiscream Nov 2, 2015 11:08 AM in response to dickheinz
    Level 1 (0 points)
    Nov 2, 2015 11:08 AM in response to dickheinz

    I'm fighting with a Chase card, Amex & BofA.  Just got off the phone with Chase who suggested I reboot the phone (ugh) & try again.  She verified that the card was on the good list, but no luck.  I have a different Chase card that went through successfully the first time.  Technology that doesn't work is aggravating.  For this, I could just stick with Microsoft.

  • by aukuski03,

    aukuski03 aukuski03 Feb 27, 2016 8:28 AM in response to miguel37801
    Level 1 (0 points)
    Feb 27, 2016 8:28 AM in response to miguel37801

    I have this same issue with my SECU Maryland debit card. The problem is trying to find time to stop in the bank when they're open... Very frustrating.

  • by mscarbecz,

    mscarbecz mscarbecz Apr 1, 2016 10:04 AM in response to ronmcc4
    Level 1 (4 points)
    Apr 1, 2016 10:04 AM in response to ronmcc4

    This same procedure worked for me (April, 2016), as that described by Ronmcc4. You just have to be patient and work with the First Tennessee reps over the phone. (They were very nice). The rep. said it was a continuing problem and they are working with Apple Pay to resolve. Guess they don't have it resolved yet!

Previous Page 2