Q: Macbook Pro Mid 2010 Running VERY Slow

Hello,

Having encouraged you to start your own thread I have to respond, though I don't have Yosemite and that means someone who does will have to expand.   As you can see, there are so many processes killed by memory shortage.

In principle you need at least another 4Gb of RAM but that is because of Yosemite, not absolutely the slowness.   The Pageins and Page-outs figures are awful and I am wondering if Escrow Security Alert is connected here.

I'm sure someone will come along and comment further soon.

When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.  

These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

The title of the Console window should be All Messages. If it isn't, select

          SYSTEM LOG QUERIES ▹ All Messages

from the log list on the left. If you don't see that list, select

          View ▹ Show Log List

from the menu bar at the top of the screen.

Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.

Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.

Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

Some private information, such as your name, may appear in the log. Anonymize before posting.

You're running a version of Office 2008 with a known bug. There should be a patch available from Microsoft to fix the bug.

Hello!

I'm having this kind of problems with my Imac too. Its running very slow and I don't know why.

My Etrecheck report:

EtreCheck version: 2.1.8 (121)

Report generated 10 de abril de 2015 13:47:20 BRT

Download EtreCheck from http://etresoft.com/etrecheck

Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.

Hardware Information: ℹ️

    iMac (21.5-inch, Late 2012) (Technical Specifications)

    iMac - model: iMac13,1

    1 2.7 GHz Intel Core i5 CPU: 4-core

    8 GB RAM Upgradeable

        BANK 0/DIMM0

            4 GB DDR3 1600 MHz ok

        BANK 1/DIMM0

            4 GB DDR3 1600 MHz ok

    Bluetooth: Good - Handoff/Airdrop2 supported

    Wireless:  en1: 802.11 a/b/g/n

Video Information: ℹ️

    NVIDIA GeForce GT 640M - VRAM: 512 MB

        iMac 1920 x 1080

System Software: ℹ️

    OS X 10.9.5 (13F1066) - Time since boot: 4 days 18:35:59

Disk Information: ℹ️

    APPLE HDD ST1000LM024 disk0 : (1 TB)

        EFI (disk0s1) <not mounted> : 210 MB

        Macintosh HD (disk0s2) / : 999.35 GB (38.95 GB free)

        Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

USB Information: ℹ️

    Samsung M3 Portable Samsung M3 Portable 1 TB

        Raquel Nery (disk1s1) /Volumes/Raquel Nery : 1.00 TB (50.54 GB free)

    Western Digital My Passport 0748 1 TB

        BoraPartilh (disk2s1) /Volumes/BoraPartilh : 1.00 TB (737.01 GB free)

    MediaTek Inc MT1887  532 MB

        Meu Disco (disk5s0) /Volumes/Meu Disco : 463 MB (0 B free) - one error

    Apple Inc. FaceTime HD Camera (Built-in)

    Apple Inc. BRCM20702 Hub

        Apple Inc. Bluetooth USB Host Controller

Thunderbolt Information: ℹ️

    Apple Inc. thunderbolt_bus

Gatekeeper: ℹ️

    Mac App Store and identified developers

Startup Items: ℹ️

    PenTabletDriver: Path: /Library/StartupItems/PenTabletDriver

    Startup items are obsolete in OS X Yosemite

Launch Agents: ℹ️

    [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]

    [running]    com.adobe.AdobeCreativeCloud.plist [Click for support]

    [loaded]    com.google.keystone.agent.plist [Click for support]

Launch Daemons: ℹ️

    [loaded]    com.adobe.fpsaud.plist [Click for support]

    [loaded]    com.adobe.SwitchBoard.plist [Click for support]

    [loaded]    com.disc-soft.DAEMONTools.PrivilegedHelper.plist [Click for support]

    [loaded]    com.ea.origin.ESHelper.plist [Click for support]

    [loaded]    com.google.keystone.daemon.plist [Click for support]

    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]

User Launch Agents: ℹ️

    [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]

    [loaded]    com.facebook.videochat.[redacted].plist [Click for support]

User Login Items: ℹ️

    iTunesHelper    Aplicativo  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

    Skype    UNKNOWN  (missing value)

    PenTabletDriver    Aplicativo  (/Library/StartupItems/PenTabletDriver/PenTabletDriver.app)

    Origin    UNKNOWN  (missing value)

Internet Plug-ins: ℹ️

    o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]

    Default Browser: Version: 537 - SDK 10.9

    AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 [Click for support]

    Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 [Click for support]

    AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]

    FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]

    Silverlight: Version: 5.1.20125.0 - SDK 10.6 [Click for support]

    Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]

    QuickTime Plugin: Version: 7.7.3

    googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]

    SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 [Click for support]

    JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version

Safari Extensions: ℹ️

    Photo-zoom V10

    jbsearch

    Searchme [Adware! - Remove]

    Aimersoft Video Converter

Audio Plug-ins: ℹ️

    DVCPROHDAudio: Version: 1.3.2

3rd Party Preference Panes: ℹ️

    Flash Player  [Click for support]

    Flip4Mac WMV  [Click for support]

    Paragon NTFS for Mac ® OS X  [Click for support]

Time Machine: ℹ️

    Time Machine not configured!

Top Processes by CPU: ℹ️

         1%    coreservicesd

         1%    mds_stores

         0%    mds

         0%    Google Chrome

         0%    opendirectoryd

Top Processes by Memory: ℹ️

    189 MB    Google Chrome

    180 MB    Finder

    163 MB    mds

    146 MB    softwareupdated

    137 MB    installd

Virtual Memory Information: ℹ️

    1.64 GB    Free RAM

    2.74 GB    Active RAM

    2.46 GB    Inactive RAM

    1.13 GB    Wired RAM

    26.58 GB    Page-ins

    255 MB    Page-outs

Thank you!

Hey, Linc

My mac is bad all the time, so

Now I have this type of messages

12/04/15 23:15:54,223 com.apple.kextd[12]: Can't create kext cache under / - owner not root.

12/04/15 23:31:10,291 mdworker[677]: (Warning) Import: Bad path:

12/04/15 23:43:25,606 mds[38]: (Warning) DiskStore: Server returned -1 setting attributes

I am new to troubleshooting Macs and am not sure how to fix problem. My Macbook Pro is starting up and running slow. I am having a lot of beach balling. I ran Etre Check and have included the output. Please excuse any obvious oversights and/or ignorant statements on my part. I am here to learn how to handle issues. Thanks to all in advance for sharing your knowledge and time. I do not have a Time Machine backup, but have corrected that problem.

EtreCheck version: 2.9.12 (265)

Report generated 2016-05-30 11:28:28

Download EtreCheck from https://etrecheck.com

Runtime 8:03

Performance: Below Average

Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

Problem: Computer is too slow

Description:

LOTS of beach balling.

Hardware Information: ⓘ

    MacBook Pro (13-inch, Mid 2010)

    [Technical Specifications] - [User Guide] - [Warranty & Service]

    MacBook Pro - model: MacBookPro7,1

    1 2.4 GHz Intel Core 2 Duo CPU: 2-core

    4 GB RAM Upgradeable - [Instructions]

        BANK 0/DIMM0

            2 GB DDR3 1067 MHz ok

        BANK 1/DIMM0

            2 GB DDR3 1067 MHz ok

    Bluetooth: Old - Handoff/Airdrop2 not supported

    Wireless:  en1: 802.11 a/b/g/n

    Battery: Health = Normal - Cycle count = 47

Video Information: ⓘ

    NVIDIA GeForce 320M - VRAM: 256 MB

        Color LCD 1280 x 800

System Software: ⓘ

    OS X El Capitan 10.11.4 (15E65) - Time since boot: about one hour

Disk Information: ⓘ

    TOSHIBA MK2555GSXF disk0 : (250.06 GB) (Rotational)

        EFI (disk0s1) <not mounted> : 210 MB

        Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

        Macintosh HD (disk1) / : 248.86 GB (140.23 GB free)

            Encrypted AES-XTS Unlocked

            Core Storage: disk0s2 249.20 GB Online

    MATSHITADVD-R   UJ-898   ()

USB Information: ⓘ

    Apple Inc. BRCM2046 Hub

        Apple Inc. Bluetooth USB Host Controller

    Apple Computer, Inc. IR Receiver

    HP Wireless Optical Mobile Mouse

    Apple Inc. Apple Internal Keyboard / Trackpad

    Apple Card Reader

    Apple Inc. Built-in iSight

    USB 2.0 USB Flash Drive 4.04 GB

        EFI (disk2s1) <not mounted> : 210 MB

        GHS MATH 2 (disk2s2) /Volumes/GHS MATH 2 : 3.70 GB (3.67 GB free)

Gatekeeper: ⓘ

    Mac App Store and identified developers

Kernel Extensions: ⓘ

        /Library/Extensions

    [loaded]    com.symantec.kext.SymAPComm (12.9.1f13 - SDK 10.8 - 2016-05-29) [Support]

    [not loaded]    com.symantec.kext.filesecurity (12.9.1 - SDK 10.8 - 2016-05-29) [Support]

    [loaded]    com.symantec.kext.fw (5.6 - SDK 10.8 - 2016-05-29) [Support]

    [loaded]    com.symantec.kext.internetSecurity (5.7 - SDK 10.8 - 2016-05-29) [Support]

    [loaded]    com.symantec.kext.ips (3.10.4 - SDK 10.8 - 2016-05-29) [Support]

    [loaded]    com.symantec.kext.pf (5.9.1 - SDK 10.8 - 2016-05-29) [Support]

        /System/Library/Extensions

    [not loaded]    com.libusb.USB_Shield (6.0 - 2016-05-29) [Support]

    [not loaded]    com.smarttech.iokit.SMARTBoard (10.8.130.0 - 2016-05-29) [Support]

    [not loaded]    com.tectona.driver.PL2303 (1.3.0 - 2016-05-29) [Support]

        /System/Library/Extensions/FTDIUSBSerialDriver.kext

    [not loaded]    com.FTDI.driver.FTDIUSBSerialDriver (2.2.14 - 2011-10-09) [Support]

System Launch Agents: ⓘ

    [not loaded]    8 Apple tasks

    [loaded]    156 Apple tasks

    [running]    74 Apple tasks

System Launch Daemons: ⓘ

    [not loaded]    44 Apple tasks

    [loaded]    154 Apple tasks

    [running]    90 Apple tasks

Launch Agents: ⓘ

    [failed]    com.adobe.ARMDCHelper.cc24aef4a1b90ed56a...plist (2016-05-13) [Support]

    [loaded]    com.oracle.java.Java-Updater.plist (2015-02-27) [Support]

    [loaded]    com.symantec.errorreporter-periodicagent.plist (2015-12-05) [Support]

    [loaded]    com.symantec.nis.application.plist (2015-09-22) [Support]

    [running]    com.symantec.uiagent.application.plist (2013-01-16) [Support]

Launch Daemons: ⓘ

    [loaded]    com.adobe.ARMDC.Communicator.plist (2016-05-13) [Support]

    [loaded]    com.adobe.ARMDC.SMJobBlessHelper.plist (2016-05-13) [Support]

    [failed]    com.adobe.fpsaud.plist (2016-05-09) [Support]

    [loaded]    com.malwarebytes.MBAMHelperTool.plist (2015-11-01) [Support]

    [loaded]    com.microsoft.office.licensing.helper.plist (2012-04-02) [Support]

    [loaded]    com.oracle.java.Helper-Tool.plist (2015-02-27) [Support]

    [running]    com.symantec.deepsight-extractor.plist (2013-01-24) [Support]

    [loaded]    com.symantec.errorreporter-periodic.plist (2015-12-05) [Support]

    [loaded]    com.symantec.liveupdate.daemon.ondemand.plist (2014-09-23) [Support]

    [loaded]    com.symantec.liveupdate.daemon.plist (2014-09-23) [Support]

    [failed]    com.symantec.nav.migrateqtf.plist (2015-09-17) [Support]

    [running]    com.symantec.sharedsettings.plist (2015-08-13) [Support]

    [running]    com.symantec.symdaemon.plist (2014-09-17) [Support]

User Launch Agents: ⓘ

    [failed]    com.adobe.ARM.[...].plist (2011-05-29) [Support]

    [loaded]    com.apple.AddressBook.ScheduledSync.PHXC...plist

    [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist

    [loaded]    com.google.keystone.agent.plist (2016-03-02) [Support]

    [running]    com.microsoft.LaunchAgent.SyncServicesAgent.plist (2016-05-30) [Support]

    [loaded]    uk.co.markallan.clamxav.clamscan.plist (2012-04-16) [Support]

    [loaded]    uk.co.markallan.clamxav.freshclam.plist (2012-04-16) [Support]

User Login Items: ⓘ

    Dropbox    Application  (/Applications/Dropbox.app)

    Aimersoft Helper Compact    Application  (~/Library/Application Support/Helper/Aimersoft Helper Compact.app)

    Google Drive    Application  (~/.Trash/Google Drive.app)

    DeviceManager    Application  (/Applications/eInstruction/DeviceManager/DeviceManager.app)

    SMARTBoardService    Application  (/Applications/SMART Technologies/Control Panel.app/Contents/bin/SMARTBoardService.app)

    Kodak Share Button Agent    Application  (/Applications/Kodak Share Button App/Kodak Share Button.app/Contents/MacOS/Kodak Share Button Agent.app)

    HP Scheduler    Application Hidden (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)

Other Apps: ⓘ

    [running]    com.aimersoft.helper_compact.106592

    [running]    com.dayoneapp.dayone-agent

    [running]    com.getdropbox.dropbox.49632

    [running]    com.kodak.ShareButtonAgent.100192

    [loaded]    com.microsoft.SyncServicesAgent.71392

    [running]    com.microsoft.outlook.databasedaemon.68192

    [running]    com.smarttech.SMARTBoardService.99552

    [running]    com.smarttech.marker.110432

    [running]    jp.co.canon.cijscannerregister.109792

    [loaded]    400 Apple tasks

    [running]    193 Apple tasks

Internet Plug-ins: ⓘ

    DirectorShockwave: 12.1.3r153 - SDK 10.6 (2014-06-24) [Support]

    Default Browser: 601 - SDK 10.11 (2016-05-05)

    AdobePDFViewerNPAPI: 15.016.20041 - SDK 10.11 (2016-05-29) [Support]

    FlashPlayer-10.6: 21.0.0.242 - SDK 10.6 (2016-05-30) [Support]

    Silverlight: 5.1.30317.0 - SDK 10.6 (2014-06-11) [Support]

    QuickTime Plugin: 7.7.3 (2016-05-05)

    Flash Player: 21.0.0.242 - SDK 10.6 (2016-05-30) [Support]

    iPhotoPhotocast: 7.0 - SDK 10.8 (2013-05-08)

    SharePointBrowserPlugin: 14.6.1 - SDK 10.6 (2016-03-02) [Support]

    AdobePDFViewer: 15.016.20041 - SDK 10.11 (2016-05-29) [Support]

    NortonInternetSecurityBF: 1.11.0 - SDK 10.6 (2016-04-18) [Support]

    JavaAppletPlugin: Java 8 Update 31 (2015-02-27) Check version

Safari Extensions: ⓘ

    Norton Internet Security - Symantec Corp - http://macplugin.norton.com/?ext=NIS (2016-02-12)

3rd Party Preference Panes: ⓘ

    Flash Player (2016-05-09) [Support]

    Java (2015-02-09) [Support]

    Norton\nQuickMenu (2015-12-05) [Support]

    SMART Board (2011-07-22) [Support]

Time Machine: ⓘ

    Skip System Files: YES - System files not being backed up

    Auto backup: YES

    Volumes being backed up:

        Macintosh HD: Disk size: 248.86 GB Disk used: 108.63 GB

    Destinations:

        GHS MATH 2 [Local]

        Total size: 3.70 GB

        Total number of backups: 0

        Oldest backup: -

        Last backup: -

        Size of backup disk: Too small

            Backup size 3.70 GB < (Disk used 108.63 GB X 3)

Top Processes by CPU: ⓘ

         9%    backupd

         2%    com.apple.SafariServices

         2%    kernel_task

         1%    DataDetectorsDynamicData

         0%    com.apple.WebKit.WebContent(2)

Top Processes by Memory: ⓘ

    538 MB    kernel_task

    315 MB    com.apple.WebKit.WebContent(3)

    242 MB    backupd

    193 MB    com.apple.WebKit.Plugin.64

    184 MB    SymDaemon

Virtual Memory Information: ⓘ

    17 MB    Free RAM

    4.23 GB    Used RAM (676 MB Cached)

    9 MB    Swap Used

Diagnostics Information: ⓘ

    May 30, 2016, 09:30:32 AM    ~/Library/Logs/DiagnosticReports/JavaApplicationStub_2016-05-30-093032_[redacte d].crash

        /Applications/eInstruction/*/DeviceManager.app/Contents/MacOS/JavaApplicationSt ub

    May 30, 2016, 09:24:52 AM    Self test - passed

    May 29, 2016, 04:54:39 PM    /Library/Logs/DiagnosticReports/SymDaemon_2016-05-29-165439_[redacted].cpu_reso urce.diag [Details]

        /Library/Application Support/Symantec/*/SymDaemon.bundle/Contents/MacOS/SymDaemon

    May 29, 2016, 03:35:50 PM    ~/Library/Logs/DiagnosticReports/JavaApplicationStub_2016-05-29-153550_[redacte d].crash

    May 29, 2016, 03:31:35 PM    /Library/Logs/DiagnosticReports/SymDaemon_2016-05-29-153135_[redacted].crash

    May 29, 2016, 03:31:22 PM    /Library/Logs/DiagnosticReports/apsd_2016-05-29-153122_[redacted].crash

        /System/Library/PrivateFrameworks/ApplePushService.framework/apsd

The first thing you need to do is to get rid of anything that carries the Norton or Symantec names.   Use Easy Find from the App Store.   These programs are no more in the interests of your security than Kremlin.   Then repeat the Etrecheck report.