Q: iphone 5s wont activate after resseting

helpp

i resetted my phone because i forgotten my code. now it wont activate, he cant find my wifi network and with itunes it also doesnt work because my sim is locked

what do i have to do to unlock my simcard? so i can use my phone again

iPhone 5s

Posted on Apr 8, 2015 12:00 PM

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Q: iphone 5s wont activate after resseting

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by alex_h1,

alex_h1 Apr 11, 2015 12:25 PM in response to essieswijk
Community Specialists

Apr 11, 2015 12:25 PM in response to essieswijk

Hello essieswijk,

Thanks for using Apple Support Communities.

From your post I understand that you have restored your iPhone due to forgetting the passcode, and now you are presented with an error that the SIM is locked. To help resolve this issue please follow the directions in the link below.

iOS: Understanding the SIM PIN - Apple Support

Have a great weekend,
Alex H.
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