My iPhone 5s on ios 8.1.2 is stuck at Apple logo or recovery mode.. To fix this issue, i need to update it to ios 8.2 through itunes.. I want to ask that my data i.e. Photos and other personal data would be removed after updating it or not..?

My iPhone 5s on ios 8.1.2 is stuck at Apple logo or recovery mode.. To fix this issue, i need to update it to ios 8.2 through itunes.. I want to ask that my data i.e. Photos and other personal data would be removed after updating it or not..?

if yes then how can i save my data or get out of recovery mode.. Is there any safe mode or something like that on which i could access my data..

P.S. I have not taken any backup of my iPhone on itunes..

Please help me sort out this issue..

iPhone 5s, iOS 8.1.2

Posted on Apr 8, 2015 12:58 PM

Reply
4 replies

Apr 8, 2015 1:54 PM in response to shakeelnuces

Recovery mode doesn't mean that all your data is already lost. You only lose your data if you restore it.


When you plug the phone is into iTunes hold down the home button. iTunes may then give you the option JUST to update the software first. This should not get rid of any data.


However, if iTunes is only giving you the option to RESTORE and update, then you will lose your data I'm afraid.


Hope that helps!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My iPhone 5s on ios 8.1.2 is stuck at Apple logo or recovery mode.. To fix this issue, i need to update it to ios 8.2 through itunes.. I want to ask that my data i.e. Photos and other personal data would be removed after updating it or not..?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.