HT201263: If you can't update or restore your iPhone, iPad, or iPod touch

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adriantinez

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Q: When i try truning my ipad mini on, the apple logo comes out but then it goes black again... can someone help me

when trying to turn ipad on, apple logo comes out and then the screen goes black again and the ipad wont turn on

iPad Mini, iOS 8.3

Posted on Apr 8, 2015 1:31 PM

I have this question too

Q: When i try truning my ipad mini on, the apple logo comes out but then it goes black again... can someone help me

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Helpful answers

by brenden dv,

brenden dv Apr 11, 2015 2:03 PM in response to adriantinez
Community Specialists

Apr 11, 2015 2:03 PM in response to adriantinez

Hello adriantinez,

I'm sorry to hear you are having this issue with your iPad. If you continue to have issues with it not starting up and/or just showing the Apple logo, you may find the troubleshooting steps outlined in the following article helpful:

If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support

Sincerely,
- Brenden
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