mculmore

Q: 10.10.3 Finder Status Bar information is wrong, TB not GB

Have you noticed how the 10.10.3 Finder Status Bar information is wrong and it shows Terabytes left on a drive of 750 GB after update. See attached. This is not possible

 

Not possible.png

MacBook Pro, OS X Yosemite (10.10.3)

Posted on Apr 8, 2015 3:19 PM

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Q: 10.10.3 Finder Status Bar information is wrong, TB not GB

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  • by Kappy,

    Kappy Kappy Apr 8, 2015 3:25 PM in response to mculmore
    Level 10 (270,288 points)
    Desktops
    Apr 8, 2015 3:25 PM in response to mculmore

    Try re-indexing the drive for Spotlight and see if the information corrects itself. That display is not a reliable indicator of used or available space. Instead use what is displayed for a selected drive by pressing COMMAND-I.

  • by mculmore,

    mculmore mculmore Apr 8, 2015 3:33 PM in response to Kappy
    Level 1 (31 points)
    Apr 8, 2015 3:33 PM in response to Kappy

    Thanks Kappy for the quick reply. How does one re-index Spotlight so I can try. Ran Disk Warrior, Disk Utility, and the did not correct this so me thinks it is a bug as it was fine this morning before update.

     

    While it may not be totally reliable, it can be useful for quick comparions of folder contents, etc. Many people don't even use it but I do.

  • by Kappy,

    Kappy Kappy Apr 8, 2015 3:43 PM in response to mculmore
    Level 10 (270,288 points)
    Desktops
    Apr 8, 2015 3:43 PM in response to mculmore
    1. Select Spotlight preferences in System Preferences.
    2. Click on the Privacy tab.
    3. Drag the Desktop disk icon(s) into the empty list.
    4. Wait about 30 seconds.
    5. Select each entry and click on the Delete [-] button on the bottom left.

     

    This will force Spotlight to re-index the selected drives. Since indexing can take hours you should allow plenty of time for it to finish. Don't look for changes in the display until indexing has been completed.

     

    For a better way to looking file distributions you might try using OmniDiskSweeper 1.8 or GrandPerspective.

  • by mculmore,

    mculmore mculmore Apr 8, 2015 6:26 PM in response to Kappy
    Level 1 (31 points)
    Apr 8, 2015 6:26 PM in response to Kappy

    Another screenshot using Command I and same issue. Check out Capacity and Available. Not possible. System Report is the only way to find correct info, as shown at the bottom.

     

    Screen Shot 2015-04-08 at 6.19.09 PM.png

     

    Screen Shot 2015-04-08 at 6.25.23 PM.png

  • by Kappy,

    Kappy Kappy Apr 8, 2015 7:32 PM in response to mculmore
    Level 10 (270,288 points)
    Desktops
    Apr 8, 2015 7:32 PM in response to mculmore

    There's something wrong with your hard drive. Or you have Time Machine enabled and all that space is taken up by backup snapshots. I would do the following:

     

    Repair the Hard Drive and Permissions - Yosemite, Mavericks, Mountain Lion or Lion

     

    Boot to the Recovery HD:

     

    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.

     

    Repair

     

    When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list.  Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu. Select Restart from the Apple menu.

  • by mculmore,

    mculmore mculmore Apr 9, 2015 11:20 AM in response to Kappy
    Level 1 (31 points)
    Apr 9, 2015 11:20 AM in response to Kappy

    Re-indexed Spotlight, did all the Disk Utility stuff and still the drive space is expanding as the time passes. Called Apple Support, moved up to Senior Support, they are working on it now and will call me back after several screen share sessions, and at this point they feel as I do, this is a bug.

     

    I'll update as it progresses.

     

    Thanks again, Kappy.

  • by mculmore,

    mculmore mculmore Apr 9, 2015 12:43 PM in response to mculmore
    Level 1 (31 points)
    Apr 9, 2015 12:43 PM in response to mculmore

    Update.

     

    Senior Support has passed this on to the Engineers, and a Capture Data file was requested and generated of 115.02 MB and sent to Apple. They will get back and I will update at that time. While some people with this issue are seeing the size continue to grow as mine was, mine is now going down in size from a high of about 857TB to about 703 TB now available on a HD with capacity of 749 GB.

     

    No, mehliug, this is no promotion, but when I read your email to the techs, they loved it. Good laughs all around.

  • by mculmore,

    mculmore mculmore Apr 11, 2015 10:00 AM in response to mculmore
    Level 1 (31 points)
    Apr 11, 2015 10:00 AM in response to mculmore

    Interesting, as now I have only 206.85 TB left on my 749 GB drive... It went up and down considerably during the days use yesterday, and is doing so again today.

     

    For others having this issue, does your available space go up and down the same as mine, or stay the same?

  • by bububorg,

    bububorg bububorg Apr 11, 2015 10:55 AM in response to mculmore
    Level 1 (0 points)
    Apr 11, 2015 10:55 AM in response to mculmore

    Same here.  Noticed it after I updated to OS X 10.10.3 and my 500 GB SSD had 2 PETABYTES remaining.  thinking it's a bug.

  • by Eric Root,

    Eric Root Eric Root Apr 11, 2015 11:37 AM in response to bububorg
    Level 9 (70,035 points)
    iTunes
    Apr 11, 2015 11:37 AM in response to bububorg

    Send Apple feedback. They won't answer, but at least will know there is a problem. If enough people send feedback, it may get the problem solved sooner.

     

    Feedback

     

    Or you can use your Apple ID to register with this site and go the Apple BugReporter. Supposedly you will get an answer if you submit feedback.

     

    Feedback via Apple Developer

  • by Nivenzico,

    Nivenzico Nivenzico Apr 11, 2015 11:47 AM in response to bububorg
    Level 1 (0 points)
    Apr 11, 2015 11:47 AM in response to bububorg

    I'm having the same problem! My finder status bar is showing the free space in PB! Talk about confusing.. How can I get it back to showing it in GB?

  • by mculmore,

    mculmore mculmore Apr 11, 2015 12:07 PM in response to Nivenzico
    Level 1 (31 points)
    Apr 11, 2015 12:07 PM in response to Nivenzico

    Good morning to all following this thread. First, a quick comment. Look at the screen shot below. While Apple has been exceptionally responsive to this issue, I must say there is some weird stuff going on here. Please note the time shown as 11:55 am California time. You will notice everything is back to normal. I did nothing. Apple did nothing, or did they? Sting had it right when he spoke of Ghosts in the Machine. I wonder if it will stay correct? I'll keep this open and updated for a few days. Now go check your machines and see if there has also been a self correction and let me know.

     

    Screen Shot 2015-04-11 at 11.55.19 AM.png

  • by ekick,

    ekick ekick Apr 11, 2015 12:52 PM in response to mculmore
    Level 1 (4 points)
    iPod
    Apr 11, 2015 12:52 PM in response to mculmore

    I had the same problem, what helped was deactivating Time Machine in the TM-settings - restart - then activate TM machine again. But after a while and some TM backups the problem reoccured.

     

    HTH Erich

  • by joao_oliv,

    joao_oliv joao_oliv Apr 11, 2015 3:57 PM in response to ekick
    Level 1 (4 points)
    Notebooks
    Apr 11, 2015 3:57 PM in response to ekick

    By disabling the TimeMachine > Restarting > enabling it again... it fixed on boot but shortly after (5 min) it goes back into (TB or PB values)

    Cheers

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