chris romano
Level 4 (1,910 points)

Q: How do I retrieve the Identifier number from iPad 2, running iOS 5.1.1?

I am trying to de-bug a game on my daughter's iPad 2, running iOS 5.1.1, and want to send the Advertising Identifier number to the game developer. However, I seem to be unable to retrieve the number.

 

I tried downloading the app "the identifiers," but whenever I click "i" to enable numbers, it crashes.

 

Also, when I visit the apple support page for retrieving the advertising identifier name, it says to enter "oo.apple.com" on the device, but that link seems to only redirect back to itself.

 

Very frustrating. How else might I locate the Advertising Identifier?

 

Message was edited by: chris romano

Posted on Apr 8, 2015 4:32 PM

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chris romano

Q: How do I retrieve the Identifier number from iPad 2, running iOS 5.1.1?

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  • Helpful answers

  • by deggie,

    deggie deggie Apr 8, 2015 4:24 PM in response to chris romano
    Level 9 (54,657 points)
    iPhone
    Apr 8, 2015 4:24 PM in response to chris romano

    What is an identifier number? Are you talking about the Model no? ICCID? These are all available if you go to Settings > General > About.

  • by chris romano,

    chris romano chris romano Apr 8, 2015 4:36 PM in response to deggie
    Level 4 (1,910 points)
    Apr 8, 2015 4:36 PM in response to deggie

    Argh. The Advertising Identifier.

     

    Allegedly, if a game crashes, a log file might be sent to the developer, and in that log file is the advertising identifier... this would allow the developer to check the log, locate the correct crash file via ad id, and figure out what is going wrong. At least, that's how I understand it.

  • by deggie,

    deggie deggie Apr 8, 2015 4:38 PM in response to chris romano
    Level 9 (54,657 points)
    iPhone
    Apr 8, 2015 4:38 PM in response to chris romano

    That is true but you cannot see the number from your end. You can reset it in Settings > Privacy > Advertising buy you cannot display it.

  • by chris romano,

    chris romano chris romano Apr 8, 2015 4:43 PM in response to deggie
    Level 4 (1,910 points)
    Apr 8, 2015 4:43 PM in response to deggie

    Oh, another mistake on my part!

     

    I need to ENABLE the identifier on the iPad2 iOS 5.1.1... this should get The Identifier app working, and then I can read the number and tell them.

     

    However, on iOS 5.1.1, there is no Settings > Privacy > Advertising that I have been able to find.

     

    I apologize for all the fumbles on my end... I put this problem down a week ago and I am just picking it back up, so I kind of forgot some important details. Doh!

  • by deggie,

    deggie deggie Apr 8, 2015 4:45 PM in response to chris romano
    Level 9 (54,657 points)
    iPhone
    Apr 8, 2015 4:45 PM in response to chris romano

    Previously this setting was in Settings > General > About but the reset ability was not added until iOS 6.0.1 I believe.

  • by chris romano,

    chris romano chris romano Apr 8, 2015 4:50 PM in response to deggie
    Level 4 (1,910 points)
    Apr 8, 2015 4:50 PM in response to deggie

    If you visit the support page here:

     

    Opt out of interest-based ads from iAd - Apple Support

     

    It instructs how to disable it on previous devices... visit oo.apple.com, but the link seems to be dead now. It just redirects back to itself. :/

  • by deggie,

    deggie deggie Apr 8, 2015 4:55 PM in response to chris romano
    Level 9 (54,657 points)
    iPhone
    Apr 8, 2015 4:55 PM in response to chris romano

    Are you attempting to access oo.apple.com on your iPad?

     

    That will turn off interest based ads I don't believe it will do any resetting or enabling of the number which I believe was on by default. It is possible that there is a problem with your iOS installation but if you attempt to resolve it you will end up with iOS 8.3 which I assume you don't want to do.

  • by chris romano,

    chris romano chris romano Apr 8, 2015 5:00 PM in response to deggie
    Level 4 (1,910 points)
    Apr 8, 2015 5:00 PM in response to deggie

    I have visited the link on the iPad. I got the same redirect result. You're probably right that it just turns it off.

     

    Yes, I have been avoiding the update. It may end up being my last resort, though.