Q: Touch ID not working after 8.3 update for App Store purchases

Sama here after the update touch id for app store doesnt work. Ugh

Hi Everyone!

My device : iPhone 6 Plus 64GB

iOS : 8.3 (12F70)

I have not use the fingerprint reader in the AppStore .

I tried :

1. Restart

2. Touch Settings - off-on ID

3. Settings iTunes and App Store ( not even appear in the password setting)

I personally think that Apple has changed the way of purchasing apps.

Now you can go to iTunes & App Store in the settings. There is a password setting under the section.

(need to turnoff touch id on iTunes & App Store first)

Under password setting, there are 2 sections, purchase&in-app purchase and free download.

You can check whichever way you purchase in iTunes&App Store, Require password every time or Require after 15 mins.

Then go back to Touch ID and turn it on in iTunes & App Store option. (You will be asked to enter pw now)

Therefore, every time you purchase apps, as long as within 15 mins, you don't need pw or touch id again any more.

Otherwise, you need to enter your whole pw again.

I think that's the new purchasing way Apple wants users to change.

In my opinion, original way plus no pw and touch id required on free apps is better.

Hopefully, it's just a bug....lol

No way, Touch ID worked fine in Beta 4 with same settings. I think 8.3.1 will come very soon...

I Have the same problem!!

I'm having the same problem here. Updated to iOS 8.3 and now my Touch ID is not working for the App Store. And I won't reinstall everything or set my iPhone back as new. Apple has to fix this issue with an update! It's not my fault all at.

Yep. Same problem after update. I tried everything. Really not pleased with it. After messing about in settings I accidentally bought 2 apps that I didn't want to buy, nor needed, just because it didn't ask for password before download. Thanks Apple. FIX IT!! I need touch ID to confirm a purchase, without going through the hassle of typing the password. Amazingly touch ID still works on Amazon. So this is Apple problem.

Did you seriously reply to the thread saying there was no problem before you updated to the release version and then get snarky when someone said you're wrong?

Same here. I can only use regular passwords now for App Store purchases. It does not matter if I set Touch Id on or off for App Store purchases. Even if Touch Id is on, the new password settings are used (no pass for free apps etc...). This is such a simple bug, I saw it 40 seconds after the update.

Apple is still quite bad at testing their updates.

Same problem. All settings are enabled so that Touch ID can be used to authorize App Store and iTunes purchases, yet each time I'm asked for my Apple ID password. I've tried resetting my device(s) and manipulating all new password settings, all to no avail. The issue persists on my iPhone 6 Plus, iPad Air 2, and iPad mini 3 subsequent to updating to iOS 8.3 public build.

Same issue here for me too - across iPhone 6 and iPad Air 2.

Same bug here,both on iphone 6 and air 2

Add me to the list.  No Touch ID for App Store or iTunes purchases.  Prompts me for a password everytime.  Even tried turning off Touch ID for everything, rebooting the phone, then turning it back on.  Nothing.  It does still work to unlock the phone or to login to certain Touch ID enabled apps though.

Having the same problem with iOS 8.3.. No Touch ID for iTunes or app store

can use touch ID for unlocking phone...

just reported this to Apple...

@joeshong:

How did you go about reporting this to Apple?

I reported it last evening through the Dev Portal, but is there an alternate way to do so for public releases, which hopefully would attract their attention to the issue sooner?