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Safari won't open

It shows that the last time I reopened safari, it quit unexpectedly and if I want to reopen.

I click ok and nothing happens.

Sometimes an error report comes up and I click reopen again and then nothing happens once again.


It's been a few months now and it's driving me nuts. Please help. I've tried updating the system software and everything! 😟

MacBook Air, OS X Yosemite (10.10.3)

Posted on Apr 8, 2015 8:06 PM

Reply
10 replies

Apr 8, 2015 8:27 PM in response to otpgeorge

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

Step 1

For this step, the title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES All Messages

from the log list on the left. If you don't see that list, select

View Show Log List

from the menu bar at the top of the screen.

In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the name of the crashed application or process. For example, if Safari crashed, you would enter "Safari" (without the quotes.)

Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

☞ Some private information, such as your name, may appear in the log. Anonymize before posting.

Step 2

In the Console window, select

DIAGNOSTIC AND USAGE INFORMATION User Diagnostic Reports

(not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.

I know the report is long, maybe several hundred lines. Please post all of it anyway.

If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.

In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)

Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.

Apr 16, 2015 6:39 PM in response to Linc Davis

I was having the same issue, and here are my messages as instructed....


4/16/15 8:33:13.936 PM com.apple.xpc.launchd[1]: (com.apple.Safari.53992[897]) Service exited due to signal: Segmentation fault: 11

4/16/15 8:33:13.991 PM ReportCrash[901]: Saved crash report for Safari[897] version 8.0.5 (10600.5.17) to /Users/adamjohnston/Library/Logs/DiagnosticReports/Safari_2015-04-16-203313_Ada ms-New-iMac.crash






Process: Safari [2525]

Path: /Applications/Safari.app/Contents/MacOS/Safari

Identifier: com.apple.Safari

Responsible: Safari [2525]

9 Safari 0x000000010c499593 -[ToolbarController _removeTemporaryDownloadsButtonIfAppropriate] + 259

10 Safari 0x000000010c499169 -[ToolbarController _downloadsDidChange:] + 17

14 Safari 0x000000010c2a8095 -[DownloadMonitorOld _noteDownloadsChanged] + 81

15 Safari 0x000000010c2a907b -[DownloadMonitorOld _removeEntries:withNotification:] + 480

16 Safari 0x000000010c2a6bef -[DownloadMonitorOld removeEntry:] + 65

17 Safari 0x000000010c2b30e4 -[DownloadProgressEntry _setDownloadStage:shouldSendNotifications:] + 765

18 Safari 0x000000010c2b28eb -[DownloadProgressEntry _addUnarchivedFiles:] + 235

19 Safari 0x000000010c2b04f8 __37-[DownloadProgressEntry _openArchive]_block_invoke + 222

20 Safari 0x000000010c2a3eae __46-[DownloadFileUnarchiver didFinishUnarchiving]_block_invoke + 140

32 Safari 0x000000010c174220 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 246

18 com.apple.Safari.framework 0x000000010c174220 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 246

Thread 6:: Safari: WBSParsecSearchClient location

5 com.apple.Safari.framework 0x000000010c6f81be -[WBSParsecSearchClient _locationThread] + 43

Thread 8:: Safari: SafeBrowsingManager

5 com.apple.Safari.framework 0x000000010c37b407 Safari::MessageRunLoop::threadBody() + 147

6 com.apple.Safari.framework 0x000000010c37b5a5 void* std::__1::__thread_proxy<std::__1::tuple<Safari::MessageRunLoop::createThreadIf Needed()::$_0> >(void*) + 90

0x10c0f7000 - 0x10c0f7fff com.apple.Safari (8.0.4 - 10600.4.10.7) <F71CED11-0193-30D0-B31F-448F3F66DFAC> /Applications/Safari.app/Contents/MacOS/Safari

0x10c0fc000 - 0x10ca49ff7 com.apple.Safari.framework (10600 - 10600.4.10.7) <0D208BCD-98F2-31BA-AF37-3F4EE03F197B> /System/Library/StagedFrameworks/Safari/Safari.framework/Versions/A/Safari

0x10cefb000 - 0x10d40fff3 com.apple.JavaScriptCore (10600 - 10600.4.10.5) <701BFF63-9106-3B4E-93D4-FC699BF12584> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/Versions/A/Jav aScriptCore

0x10d574000 - 0x10d835fff com.apple.WebKit (10600 - 10600.4.10.7) <09625C49-A4CC-3D25-8769-93572F2508C8> /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/WebKit

0x10db17000 - 0x10db17fff com.apple.WebKit2 (10600 - 10600.4.10.7) <58F13B1B-136C-38E7-84FE-189721ED1A0C> /System/Library/StagedFrameworks/Safari/WebKit2.framework/Versions/A/WebKit2

0x10db21000 - 0x10dc69ff7 com.apple.WebKitLegacy (10600 - 10600.4.10.7) <58B4E00D-BD97-3509-9B43-9E7EA151BAEC> /System/Library/StagedFrameworks/Safari/WebKitLegacy.framework/Versions/A/WebKi tLegacy

0x10dd6d000 - 0x10ed25ffb com.apple.WebCore (10600 - 10600.4.10.7) <71274846-C8A3-3C56-964A-7C1F0DA5A65E> /System/Library/StagedFrameworks/Safari/WebCore.framework/Versions/A/WebCore

0x7fff91567000 - 0x7fff91567fff com.apple.SafariDAVNotifier (1.1.1 - 1) <21D4673A-52C7-391D-AF7C-F77D368D34AE> /System/Library/PrivateFrameworks/BookmarkDAV.framework/Versions/A/Frameworks/S afariDAVNotifier.framework/Versions/A/SafariDAVNotifier

0x7fff92a97000 - 0x7fff92a99ff3 com.apple.SafariServices.framework (10600 - 10600.4.10.7) <5EEAF0C0-077D-3377-89F6-C0F33938F1E0> /System/Library/PrivateFrameworks/SafariServices.framework/Versions/A/SafariSer vices

Apr 18, 2015 2:00 PM in response to Eric Root

Problem description:

Safari won’t open. It says it quit unexpectedly and asks you whether or not you want to reopen the window. But it won’t and just closes.


EtreCheck version: 2.1.8 (121)

Report generated April 18, 2015 at 3:59:37 PM CDT

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.


Hardware Information: ℹ️

iMac (27-inch, Late 2012) (Technical Specifications)

iMac - model: iMac13,2

1 2.9 GHz Intel Core i5 CPU: 4-core

8 GB RAM Upgradeable

BANK 0/DIMM0

4 GB DDR3 1600 MHz ok

BANK 1/DIMM0

4 GB DDR3 1600 MHz ok

BANK 0/DIMM1

Empty

BANK 1/DIMM1

Empty

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en1: 802.11 a/b/g/n


Video Information: ℹ️

NVIDIA GeForce GTX 660M - VRAM: 512 MB

iMac 2560 x 1440


System Software: ℹ️

OS X 10.10.3 (14D136) - Time since boot: 0:16:52


Disk Information: ℹ️

APPLE HDD ST1000DM003 disk0 : (1 TB)

EFI (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / : 999.35 GB (759.51 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB


USB Information: ℹ️

Seagate Backup+ Desk Mac 2 TB

EFI (disk2s1) <not mounted> : 210 MB

Seagate Backup Plus Drive (disk2s2) /Volumes/Seagate Backup Plus Drive : 2.00 TB (1.55 TB free)

Apple Inc. iPad

Lexar USB Flash Drive 64.02 GB

EFI (disk1s1) <not mounted> : 210 MB

Untitled (disk1s2) /Volumes/Untitled : 63.81 GB (51.52 GB free)

Generic Flash Card Reader/Writer

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. MacBook Air SuperDrive

Maxtor OneTouch 122.94 GB

ADAMS (disk3s1) /Volumes/ADAMS : 120.03 GB (51.29 GB free)

Apple Inc. FaceTime HD Camera (Built-in)


Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus


Configuration files: ℹ️

/etc/hosts - Count: 18


Gatekeeper: ℹ️

Mac App Store and identified developers


Kernel Extensions: ℹ️

/System/Library/Extensions

[not loaded] com.roxio.BluRaySupport (1.1.6) [Click for support]

[loaded] com.silex.driver.sxuptp (1.5.1) [Click for support]

[not loaded] com.tomtom.driver.UsbEthernetGadget (1.0.0d1) [Click for support]


/Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS

[not loaded] com.roxio.TDIXController (2.0) [Click for support]


Problem System Launch Daemons: ℹ️

[failed] com.apple.mtrecorder.plist


Launch Agents: ℹ️

[running] com.Affinegy.InstaLANa.plist [Click for support]

[running] com.brother.LOGINserver.plist [Click for support]

[running] com.flipvideo.FlipShare.AutoRun.plist [Click for support]

[unknown] com.oracle.java.Java-Updater.plist [Click for support]


Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

[failed] com.apple.spirecorder.plist

[running] com.flipvideo.FlipShareServer.launchd.plist [Click for support]

[loaded] com.microsoft.office.licensing.helper.plist [Click for support]

[unknown] com.oracle.java.Helper-Tool.plist [Click for support]


User Launch Agents: ℹ️

[loaded] com.google.keystone.agent.plist [Click for support]


User Login Items: ℹ️

MyDriveConnect Application (/Applications/MyDriveConnect.app)

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

MyTomTomSA UNKNOWN (missing value)

Belkin Router Monitor Application (/Applications/Belkin/Belkin Router Monitor.app)

Dropbox Application (/Applications/Dropbox.app)


Internet Plug-ins: ℹ️

Flip4Mac WMV Plugin: Version: 2.4.4.2 [Click for support]

FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.3

Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]

Default Browser: Version: 600 - SDK 10.10

SharePointBrowserPlugin: Version: 14.4.2 - SDK 10.6 [Click for support]

Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]


3rd Party Preference Panes: ℹ️

Flash Player [Click for support]

Flip4Mac WMV [Click for support]

Growl [Click for support]


Time Machine: ℹ️

Skip System Files: NO

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 999.35 GB Disk used: 239.83 GB

Destinations:

Seagate Backup Plus Drive [Local]

Total size: 2.00 TB

Total number of backups: 96

Oldest backup: 2013-12-25 18:36:13 +0000

Last backup: 2015-04-18 20:41:16 +0000

Size of backup disk: Adequate

Backup size 2.00 TB > (Disk used 239.83 GB X 3)


Top Processes by CPU: ℹ️

4% WindowServer

2% iTunes

0% fontd

0% MyDriveConnect

0% taskgated


Top Processes by Memory: ℹ️

189 MB mds_stores

172 MB Google Chrome

163 MB iTunes

112 MB ocspd

112 MB Google Chrome Helper


Virtual Memory Information: ℹ️

2.95 GB Free RAM

2.52 GB Active RAM

2.26 GB Inactive RAM

859 MB Wired RAM

7.31 GB Page-ins

291 KB Page-outs


Diagnostics Information: ℹ️

Apr 18, 2015, 03:51:24 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-18-155124_[reda cted].crash

Apr 18, 2015, 03:50:28 PM /Users/[redacted]/Library/Logs/DiagnosticReports/USB Print and Storage Center_2015-04-18-155028_[redacted].crash

Apr 18, 2015, 03:42:01 PM Self test - passed

Apr 18, 2015, 03:40:59 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-18-154059_[reda cted].crash

Apr 17, 2015, 11:06:22 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-17-230622_[reda cted].crash

Apr 17, 2015, 11:03:13 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-17-110313_[reda cted].crash

Apr 17, 2015, 11:03:06 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-17-110306_[reda cted].crash

Apr 17, 2015, 11:02:53 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-17-110253_[reda cted].crash

Apr 17, 2015, 05:51:17 AM /Users/[redacted]/Library/Logs/DiagnosticReports/USB Print and Storage Center_2015-04-17-055117_[redacted].crash

Apr 16, 2015, 09:12:37 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-16-211237_[reda cted].crash

Apr 16, 2015, 09:12:33 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-16-211233_[reda cted].crash

Apr 16, 2015, 08:58:49 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-16-205849_[reda cted].crash

Apr 16, 2015, 08:33:13 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-16-203313_[reda cted].crash

Apr 16, 2015, 08:20:02 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-16-202002_[reda cted].crash

Apr 16, 2015, 08:15:59 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-16-201559_[reda cted].crash

Apr 16, 2015, 08:09:23 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-16-200923_[reda cted].crash

Apr 16, 2015, 07:59:17 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-16-195917_[reda cted].crash

Apr 16, 2015, 07:58:57 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-16-195857_[reda cted].crash

Apr 16, 2015, 07:58:53 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-16-195853_[reda cted].crash

Apr 16, 2015, 07:58:42 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-16-195842_[reda cted].crash

Apr 16, 2015, 07:58:31 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-16-195831_[reda cted].crash

Apr 16, 2015, 07:58:27 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-16-195827_[reda cted].crash

Apr 16, 2015, 07:56:58 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-16-195658_[reda cted].crash

Apr 16, 2015, 07:55:25 PM /Users/[redacted]/Library/Logs/DiagnosticReports/USB Print and Storage Center_2015-04-16-195525_[redacted].crash

Apr 16, 2015, 06:17:48 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-16-181748_[reda cted].crash

Apr 16, 2015, 06:16:16 PM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2015-04-16-181616_[redac ted].crash

Apr 16, 2015, 06:16:11 PM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2015-04-16-181611_[redac ted].crash

Apr 16, 2015, 06:14:23 AM /Users/[redacted]/Library/Logs/DiagnosticReports/USB Print and Storage Center_2015-04-16-061423_[redacted].crash

Apr 16, 2015, 05:29:27 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-16-052927_[reda cted].crash

Apr 16, 2015, 05:27:24 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-16-052724_[reda cted].crash

Apr 16, 2015, 05:19:02 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-16-051902_[reda cted].crash

Apr 16, 2015, 05:18:55 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-16-051855_[reda cted].crash

Apr 16, 2015, 05:18:46 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-16-051846_[reda cted].crash

Apr 16, 2015, 05:18:30 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-16-051830_[reda cted].crash

Apr 16, 2015, 05:15:02 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-16-051502_[reda cted].crash

Apr 16, 2015, 05:14:22 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-16-051422_[reda cted].crash

Apr 16, 2015, 05:14:03 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-16-051403_[reda cted].crash

Apr 16, 2015, 05:13:54 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-16-051354_[reda cted].crash

Apr 16, 2015, 05:13:43 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-16-051343_[reda cted].crash

Apr 16, 2015, 05:12:14 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-16-051214_[reda cted].crash

Apr 15, 2015, 05:36:47 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-15-173647_[reda cted].crash


Apr 18, 2015 2:01 PM in response to Eric Root

Problem description:

Safari won’t open. It says it quit unexpectedly and asks you whether or not you want to reopen the window. But it won’t and just closes.


EtreCheck version: 2.1.8 (121)

Report generated April 18, 2015 at 3:59:37 PM CDT

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.


Hardware Information: ℹ️

iMac (27-inch, Late 2012) (Technical Specifications)

iMac - model: iMac13,2

1 2.9 GHz Intel Core i5 CPU: 4-core

8 GB RAM Upgradeable

BANK 0/DIMM0

4 GB DDR3 1600 MHz ok

BANK 1/DIMM0

4 GB DDR3 1600 MHz ok

BANK 0/DIMM1

Empty

BANK 1/DIMM1

Empty

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en1: 802.11 a/b/g/n


Video Information: ℹ️

NVIDIA GeForce GTX 660M - VRAM: 512 MB

iMac 2560 x 1440


System Software: ℹ️

OS X 10.10.3 (14D136) - Time since boot: 0:16:52


Disk Information: ℹ️

APPLE HDD ST1000DM003 disk0 : (1 TB)

EFI (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / : 999.35 GB (759.51 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB


USB Information: ℹ️

Seagate Backup+ Desk Mac 2 TB

EFI (disk2s1) <not mounted> : 210 MB

Seagate Backup Plus Drive (disk2s2) /Volumes/Seagate Backup Plus Drive : 2.00 TB (1.55 TB free)

Apple Inc. iPad

Lexar USB Flash Drive 64.02 GB

EFI (disk1s1) <not mounted> : 210 MB

Untitled (disk1s2) /Volumes/Untitled : 63.81 GB (51.52 GB free)

Generic Flash Card Reader/Writer

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. MacBook Air SuperDrive

Maxtor OneTouch 122.94 GB

ADAMS (disk3s1) /Volumes/ADAMS : 120.03 GB (51.29 GB free)

Apple Inc. FaceTime HD Camera (Built-in)


Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus


Configuration files: ℹ️

/etc/hosts - Count: 18


Gatekeeper: ℹ️

Mac App Store and identified developers


Kernel Extensions: ℹ️

/System/Library/Extensions

[not loaded] com.roxio.BluRaySupport (1.1.6) [Click for support]

[loaded] com.silex.driver.sxuptp (1.5.1) [Click for support]

[not loaded] com.tomtom.driver.UsbEthernetGadget (1.0.0d1) [Click for support]


/Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS

[not loaded] com.roxio.TDIXController (2.0) [Click for support]


Problem System Launch Daemons: ℹ️

[failed] com.apple.mtrecorder.plist


Launch Agents: ℹ️

[running] com.Affinegy.InstaLANa.plist [Click for support]

[running] com.brother.LOGINserver.plist [Click for support]

[running] com.flipvideo.FlipShare.AutoRun.plist [Click for support]

[unknown] com.oracle.java.Java-Updater.plist [Click for support]


Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

[failed] com.apple.spirecorder.plist

[running] com.flipvideo.FlipShareServer.launchd.plist [Click for support]

[loaded] com.microsoft.office.licensing.helper.plist [Click for support]

[unknown] com.oracle.java.Helper-Tool.plist [Click for support]


User Launch Agents: ℹ️

[loaded] com.google.keystone.agent.plist [Click for support]


User Login Items: ℹ️

MyDriveConnect Application (/Applications/MyDriveConnect.app)

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

MyTomTomSA UNKNOWN (missing value)

Belkin Router Monitor Application (/Applications/Belkin/Belkin Router Monitor.app)

Dropbox Application (/Applications/Dropbox.app)


Internet Plug-ins: ℹ️

Flip4Mac WMV Plugin: Version: 2.4.4.2 [Click for support]

FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.3

Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]

Default Browser: Version: 600 - SDK 10.10

SharePointBrowserPlugin: Version: 14.4.2 - SDK 10.6 [Click for support]

Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]


3rd Party Preference Panes: ℹ️

Flash Player [Click for support]

Flip4Mac WMV [Click for support]

Growl [Click for support]


Time Machine: ℹ️

Skip System Files: NO

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 999.35 GB Disk used: 239.83 GB

Destinations:

Seagate Backup Plus Drive [Local]

Total size: 2.00 TB

Total number of backups: 96

Oldest backup: 2013-12-25 18:36:13 +0000

Last backup: 2015-04-18 20:41:16 +0000

Size of backup disk: Adequate

Backup size 2.00 TB > (Disk used 239.83 GB X 3)


Top Processes by CPU: ℹ️

4% WindowServer

2% iTunes

0% fontd

0% MyDriveConnect

0% taskgated


Top Processes by Memory: ℹ️

189 MB mds_stores

172 MB Google Chrome

163 MB iTunes

112 MB ocspd

112 MB Google Chrome Helper


Virtual Memory Information: ℹ️

2.95 GB Free RAM

2.52 GB Active RAM

2.26 GB Inactive RAM

859 MB Wired RAM

7.31 GB Page-ins

291 KB Page-outs


Diagnostics Information: ℹ️

Apr 18, 2015, 03:51:24 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-18-155124_[reda cted].crash

Apr 18, 2015, 03:50:28 PM /Users/[redacted]/Library/Logs/DiagnosticReports/USB Print and Storage Center_2015-04-18-155028_[redacted].crash

Apr 18, 2015, 03:42:01 PM Self test - passed

Apr 18, 2015, 03:40:59 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-18-154059_[reda cted].crash

Apr 17, 2015, 11:06:22 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-17-230622_[reda cted].crash

Apr 17, 2015, 11:03:13 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-17-110313_[reda cted].crash

Apr 17, 2015, 11:03:06 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-17-110306_[reda cted].crash

Apr 17, 2015, 11:02:53 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-17-110253_[reda cted].crash

Apr 17, 2015, 05:51:17 AM /Users/[redacted]/Library/Logs/DiagnosticReports/USB Print and Storage Center_2015-04-17-055117_[redacted].crash

Apr 16, 2015, 09:12:37 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-16-211237_[reda cted].crash

Apr 16, 2015, 09:12:33 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-16-211233_[reda cted].crash

Apr 16, 2015, 08:58:49 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-16-205849_[reda cted].crash

Apr 16, 2015, 08:33:13 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-16-203313_[reda cted].crash

Apr 16, 2015, 08:20:02 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-16-202002_[reda cted].crash

Apr 16, 2015, 08:15:59 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-16-201559_[reda cted].crash

Apr 16, 2015, 08:09:23 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-16-200923_[reda cted].crash

Apr 16, 2015, 07:59:17 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-16-195917_[reda cted].crash

Apr 16, 2015, 07:58:57 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-16-195857_[reda cted].crash

Apr 16, 2015, 07:58:53 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-16-195853_[reda cted].crash

Apr 16, 2015, 07:58:42 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-16-195842_[reda cted].crash

Apr 16, 2015, 07:58:31 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-16-195831_[reda cted].crash

Apr 16, 2015, 07:58:27 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-16-195827_[reda cted].crash

Apr 16, 2015, 07:56:58 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-16-195658_[reda cted].crash

Apr 16, 2015, 07:55:25 PM /Users/[redacted]/Library/Logs/DiagnosticReports/USB Print and Storage Center_2015-04-16-195525_[redacted].crash

Apr 16, 2015, 06:17:48 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-16-181748_[reda cted].crash

Apr 16, 2015, 06:16:16 PM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2015-04-16-181616_[redac ted].crash

Apr 16, 2015, 06:16:11 PM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2015-04-16-181611_[redac ted].crash

Apr 16, 2015, 06:14:23 AM /Users/[redacted]/Library/Logs/DiagnosticReports/USB Print and Storage Center_2015-04-16-061423_[redacted].crash

Apr 16, 2015, 05:29:27 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-16-052927_[reda cted].crash

Apr 16, 2015, 05:27:24 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-16-052724_[reda cted].crash

Apr 16, 2015, 05:19:02 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-16-051902_[reda cted].crash

Apr 16, 2015, 05:18:55 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-16-051855_[reda cted].crash

Apr 16, 2015, 05:18:46 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-16-051846_[reda cted].crash

Apr 16, 2015, 05:18:30 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-16-051830_[reda cted].crash

Apr 16, 2015, 05:15:02 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-16-051502_[reda cted].crash

Apr 16, 2015, 05:14:22 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-16-051422_[reda cted].crash

Apr 16, 2015, 05:14:03 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-16-051403_[reda cted].crash

Apr 16, 2015, 05:13:54 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-16-051354_[reda cted].crash

Apr 16, 2015, 05:13:43 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-16-051343_[reda cted].crash

Apr 16, 2015, 05:12:14 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-16-051214_[reda cted].crash

Apr 15, 2015, 05:36:47 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-15-173647_[reda cted].crash


Apr 19, 2015 6:47 AM in response to opd228

Safari/Preferences/Advanced - enable the Develop menu, then go there and Empty Caches. Quit/reopen Safari and test. Then try Safari/History/Show History and delete all history items. Quit/reopen Safari and test. You can also try try Safari/Clear History and Web Site Data. The down side is it clears all cookies.Doing this may cause some sites to no longer recognize your computer as one that has visited the web site.

Apr 20, 2015 7:33 AM in response to opd228

Do a backup.

Quit the application.

Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Library. Then go to Preferences/com.apple.Safari.plist. Move the .plist to your desktop.


Restart the computer, open the application and test. If it works okay, delete the plist from the desktop.

If the application is the same, return the .plist to where you got it from, overwriting the newer one.

Thanks to leonie for some information contained in this.

Safari won't open

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