Q: having problem purchasing credit on my apps.....giving me an error message that my purchase could not be completed  for assistance contact itune support

If you haven't already done so, then to do so as the message says and contact iTunes Support (these are user-to-user forums) :

- go to http://www.apple.com/support/itunes/ww

- click on your country's flag

- click on the Contact Support at the bottom of the left-hand column

- click on Contact iTunes Store Support on the right-hand side of the page

- then Purchases, Billing & Redemption

hello King_Penguin .. i try follow your tips but after i click contact support .. i dont see contact itune store support .. you mean bag ?? i dont see anything about "contact itune store support" . can you help me ? please ..

No, I don't mean 'bag', but Apple have changed their website in the 18 months since I posted the above. It's now :

- go to http://www.apple.com/support/itunes/ww

- click on your country's flag (the country where you are, and which is therefore the country on your account)

- click on Contact Support towards the top right

- click on Get Help under 'Talk To Us'

Or use this form : https://www.apple.com/emea/support/itunes/contact.html